Bradley Desrosiers
Colchester
Summary
Results-driven General Manager with a track record of enhancing operational efficiency and driving business growth. Strong in leadership, issue resolution, and collaborative work, committed to elevating customer satisfaction and team performance.
Overview
2027
2027
years of professional experience
Work History
General Manager
McDonald's
East Hampton, CT
04.2014 - 07.2026
- Directed daily operations to ensure efficient workflow and high-quality service delivery.
- Developed and executed marketing strategies to increase brand visibility and drive sales growth.
- Analyzed financial reports to identify trends, optimize budgets, and improve profitability.
- Implemented training programs to elevate staff performance and enhance customer satisfaction.
- Oversaw inventory management processes to minimize waste and maintain product availability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Assistant Manager
McDoanlds
Colchester, CT
05.2007 - 01.2009
- Coordinated staff schedules, optimizing labor resources to meet peak demand periods effectively.
- Assisted in managing daily operations to ensure efficient service delivery and customer satisfaction.
- Monitored inventory levels and placed orders to maintain stock availability.
- Monitored inventory levels, placing orders as necessary to maintain stock availability.
- Responded to customer inquiries and resolved issues promptly, maintaining positive dining experiences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Manager
Swept Away Cleaning Services
East Hampton, CT
01.2004 - 03.2006
- Developed training programs to enhance team performance and service efficiency.
- Implemented quality control measures to maintain service excellence and consistency.
- Managed scheduling and resource allocation to optimize workforce productivity.
- Oversaw daily operations, ensuring high-quality cleaning standards and client satisfaction.
Order Picker
S & S Worldwide
Colchester, CT
2006 - 2007
- Accurately picked and packed orders following established procedures to ensure timely fulfillment.
- Operated electric pallet jack to efficiently transport products within warehouse.
- Maintained organized work area, adhering to safety protocols and cleanliness standards.
- Utilized inventory management system to track stock levels and report discrepancies.
- Reviewed order slips, picked products and staged merchandise to be shipped.
Education
High School Diploma -
H.C Wilcox
Meriden, CTSkills
- Operations management
- Leadership and team building
- Issue resolution
- Collaborative work
- Budget management
- Operational efficiency
- Effective leader
- Time management
Timeline
General Manager
McDonald's
04.2014 - 07.2026
Assistant Manager
McDoanlds
05.2007 - 01.2009
Manager
Swept Away Cleaning Services
01.2004 - 03.2006
Order Picker
S & S Worldwide
2006 - 2007
High School Diploma -
H.C Wilcox