Bradley Doughten
Norman,OK
Summary
Dynamic and customer-focused professional with a proven track record at Walmart under Caleb Douthit as an Online Personal Shopper. Leveraging strong decision-making and relationship-building skills, I consistently achieved high satisfaction ratings while efficiently managing orders. My patience and empathy enhance customer experiences, ensuring needs are met with precision and care.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Caleb Douthit
08.2023 - 08.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
Usher
John Racine
09.2021 - 08.2023
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
Education
Bachelor of Arts - Psychology
University of Oklahoma
Norman, OK05-2026
Associate of Arts - Psychology
Tulsa Community College
Tulsa, OK05-2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer service
- Decision-making
- Heavy lifting
- Flexible schedule
Timeline
Online Personal Shopper
Caleb Douthit
08.2023 - 08.2024
Usher
John Racine
09.2021 - 08.2023
Bachelor of Arts - Psychology
University of Oklahoma
Associate of Arts - Psychology
Tulsa Community College
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