Bradley Faulkner
Baltimore,MD
Summary
Dedicated automotive professional with extensive experience in OEM operations and sales overseeing numerous dealerships throughout the Mid-Atlantic area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating associates and business partners.
Overview
5
5
years of professional experience
Work History
District Manager
Toyota Motor North America (Central Atlantic Toyota)
Baltimore, MD
08.2021 - Current
- Oversee dealership operations in assigned district consisting of 11+ Toyota dealerships
- Analyze market conditions and strategize with dealers on various facets of business including sales, marketing, financials, product training and customer retention
- Manage bi-monthly Toyota dealer inventory allocation with focus on delivering high sales velocity
- Designed a comprehensive dealership retention review project for counterparts to utilize in consultations
- Co-lead of the region’s Diversity and Inclusion team consisting of 10 team members
- Scored perfect NADA scores from the West Virginia dealer group regarding communication and follow up skills
- Collaborate cross-functionally with district teammates in Service/Parts, Digital, Sales Training, and Technical
- Designed and implemented numerous in-dealership product training for sales managers and sales consultants
District Service & Parts Manager
Toyota Motor North America (Central Atlantic Toyota)
Baltimore, MD
02.2020 - 08.2021
- Created a progress report for the region’s dealers regarding their completion of a limited-service campaign
- Designed and implemented numerous in-dealership fixed ops training for ASMs and Service Managers
- Oversaw district certification completion status for each dealership’s fixed ops staff
- Analyzed dealers’ financials against composite dealer comparison groups to pinpoint opportunities for dealer growth
- Monitored dealer behavior to ensure dealers adhere to correct warranty policies
- Became proficient in various Toyota fixed ops programs and recommended them to the appropriate dealers
- Performed multiple service opportunity assessments and recommended efficient service flow practices
Dealer Experience Field Manager
Toyota Motor North America (Central Atlantic Toyota)
Baltimore, MD
07.2019 - 02.2020
- Oversaw digital and sales training operations in several districts of dealers
- Became a subject matter expert on Digital Dealer Evaluations and consulted with dealers on the results
- Designed and presented sales training content for Toyota products
- Performed zip code analyses to showcase which customers are in market to purchase a vehicle
- Completed and presented several Digital Deep Dives to improve lead process handling for our dealers
Education
Master of Business Administration - O.M.B.A in progress, General Track
University of Maryland, College Park - Robert H. Smith School of Business
College Park12.2024
Bachelor of Science in Business - Marketing Management
Virginia Tech, Pamplin College of Business
Blacksburg05.2018
Skills
- Leadership
- Marketing Management
- Data Analysis
- Financial Accounting
- Toyota Sales Manager Certification
- PowerPoint
- Excel
- Tableau
- Consulting
- Public Speaking
- Project Management
- Relationship Management
- Group Presentations
- Sales Management
- Business and Operations Analysis
- Goal Setting and Performance Metrics
- Strategic Planning
Timeline
District Manager
Toyota Motor North America (Central Atlantic Toyota)
08.2021 - Current
District Service & Parts Manager
Toyota Motor North America (Central Atlantic Toyota)
02.2020 - 08.2021
Dealer Experience Field Manager
Toyota Motor North America (Central Atlantic Toyota)
07.2019 - 02.2020
Master of Business Administration - O.M.B.A in progress, General Track
University of Maryland, College Park - Robert H. Smith School of Business
Bachelor of Science in Business - Marketing Management
Virginia Tech, Pamplin College of Business
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