Dennis Campbell
Dayton
Summary
District Manager with over 12 years of extensive expertise in the food service industry, excelling in strategic operations and talent development across multiple locations. Demonstrates exceptional leadership and adaptability, leveraging skills in inventory management, critical thinking, and customer service to drive operational excellence and enhance customer satisfaction. Committed to fostering an environment of continuous improvement and innovation, ensuring sustained growth and success.
Overview
13
13
years of professional experience
Work History
DISTRICT MANAGER
WENDYS
05.2024 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Assess store and staff performance, identify training needs, and manage training programs.
- Oversee the hiring, training, and firing of store managers, requiring bold decision-making and leadership skills.
- Managing and improving sales, labor, food safety, food cost, speed and performance over multiple locations.
GENERAL MANAGER
WENDYS
03.2019 - 05.2024
- Lead multi-unit operations, optimize staffing schedules, and drive performance across locations while maintaining quality standards and guest satisfaction
- Implement strategic initiatives to enhance operational efficiency, reduce costs, and strengthen team collaboration across multiple restaurant units
- Develop and execute new training programmes, streamline operations, and introduce process improvements to boost productivity across locations
- Monitor key performance indicators, analyse market trends, and adjust strategies to maximise revenue while maintaining food safety compliance
- Led budget management, boosting team efficiency and morale
- Implemented customer loyalty strategies, driving business growth
- Managed hiring and scheduling, consistently meeting sales targets
- Trained team members, enhancing productivity and performance
- Mentored staff in management, ensuring operational excellence
NETWORK EXPO
KETTERING HEALTH
04.2018 - 02.2019
- Ensure patients get the correct food and its fresh
- Work coffee shop as needed
- Assist with inventory control
RESTAURANT MANAGER
WENDYS
02.2017 - 03.2018
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
SHIFT MANAGER
WENDYS
09.2014 - 02.2017
- Trained and mentored new employees to maximize team performance.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
SUPPLY SPECIALIST
UNITED STATES ARMY RESERVE
05.2012 - 05.2020
- Managed 36M in military assets, ensuring accurate tracking and distribution.
- Executed monthly audits maintaining accountability for unit supplies.
- Coordinated with departments to optimize supply requisition processes.
- Established inventory management protocols, ensuring timely equipment delivery.
CREW MEMBER
WENDYS
11.2011 - 09.2014
- Work and communicate effectively with co-workers and management
- Prepare food accurately
- Process orders through drive-thru
Education
Basic Diploma -
Fairborn High School
05.2013
Skills
- Customer Service
- Multi-Tasking
- Adaptability
- Leadership
- Critical Thinking
- Time Management
- Food Safety
- Inventory Management
- Staff Training
- Operations Management
- Sales Management
- Team Leadership
- Operational Strategy
- Performance Optimization
- Staff Development
- Recruiting Hiring and Terminating
- Understanding of payroll services
Timeline
DISTRICT MANAGER
WENDYS
05.2024 - Current
GENERAL MANAGER
WENDYS
03.2019 - 05.2024
NETWORK EXPO
KETTERING HEALTH
04.2018 - 02.2019
RESTAURANT MANAGER
WENDYS
02.2017 - 03.2018
SHIFT MANAGER
WENDYS
09.2014 - 02.2017
SUPPLY SPECIALIST
UNITED STATES ARMY RESERVE
05.2012 - 05.2020
CREW MEMBER
WENDYS
11.2011 - 09.2014
Basic Diploma -
Fairborn High School
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