Bradley Hagman
Lansing,MI
Summary
Resourceful professional in emergency communications, recognized for high productivity and efficient task completion. Skilled in crisis management, rapid response coordination, and clear communication. Excel at prioritizing caller needs, multitasking under pressure, and utilizing empathy and decision-making to navigate challenging situations effectively.
Overview
13
13
years of professional experience
Work History
Drug Testing Technician
Prevention and Training Services
Lansing, MI
10.2024 - 01.2025
- Monitor clients court ordered drug tests.
- Communicate test results to referring agencies/ Probation Officers.
- Send drug tests for laboratory confirmation results according to procedure.
- Assist with intakes for new clients
Loss Prevention Supervisor
Kohls Department Store
Lansing, MI
01.2020 - 04.2023
- Conducted investigations of shoplifting utilizing CCTV, floor surveillance, witnesses and interviews.
- Apprehended and detained shoplifters.
- Prepared detailed incident reports following any theft or notable incident.
- Collaborated with law enforcement to resolve criminal matters referred for prosecution.
- Responded to emergencies to mitigate safety hazards.
- Conduct thorough investigations involving cases of employee embezzlement.
Police Officer
Lansing Police Department
Lansing, MI
02.2018 - 03.2019
- Responded to calls for service.
- Patrolled assigned areas to detect and prevent crime.
- Interviewed victims, suspects and witnesses to gather information.
- Initiated crime scene investigation, collected, and preserved evidence.
- Prepared detailed police reports regarding crimes and other incidents.
School Resource Officer
Stockbridge Police Department
Stockbridge, Michigan
12.2015 - 02.2018
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Developed relationships with students by engaging in school activities.
- Maintained a visible presence on property.
- Monitored student behavior and provided guidance as needed.
Security Officer
Sparrow Hospital
Lansing, MI
01.2013 - 02.2018
- Maintained calm composure during volatile situations while utilizing trained techniques in patient management
- Responded to floors including psychiatric unit to assist with de-escalating patient management issues
- Searched bags manually to identify prohibited items including the use of a metal detection wand
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Prepared detailed reports regarding daily activities, unusual occurrences.
Police Officer
Charlotte Police Department
Charlotte, Michigan
10.2011 - 09.2012
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Arrested individuals suspected of criminal activities
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community safety
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Responded to emergency calls for service and provided assistance as needed.
- Patrolled assigned areas to detect and prevent criminal activity.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
Education
Associate of Science - MCOLES Required Curriculum
Mid Michigan Police Academy
Lansing, MI05-2011
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI08-2010
Associate of Arts - Psychology
Lansing Community College
Lansing, MI01-2009
Skills
Multitasking
Decision Making
Crisis Intervention
Data Entry/ Documentation
Customer Service
CPR/First Aid/AED/NARCAN
LEIN/SOS/RMS/CAD Use
Interpersonal Communication
Telecommunications
Radio Communications
Stress Management
Geographical expertise
Problem-solving
Active Listening
Timeline
Drug Testing Technician
Prevention and Training Services
10.2024 - 01.2025
Loss Prevention Supervisor
Kohls Department Store
01.2020 - 04.2023
Police Officer
Lansing Police Department
02.2018 - 03.2019
School Resource Officer
Stockbridge Police Department
12.2015 - 02.2018
Security Officer
Sparrow Hospital
01.2013 - 02.2018
Police Officer
Charlotte Police Department
10.2011 - 09.2012
Associate of Science - MCOLES Required Curriculum
Mid Michigan Police Academy
Bachelor of Science - Criminal Justice
Ferris State University
Associate of Arts - Psychology
Lansing Community College