Lynda Cain
San Antonio
Summary
Dedicated Perfectionist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Drug Testing Technician
Recovery Monitoring Solutions
San Antonio
10.2024 - 02.2026
- Processed paperwork associated with each individual's test result accurately within established timeframes.
- Ensured compliance with federal and state regulations regarding drug testing procedures.
- Assisted in training new staff on drug collection techniques and safety protocols.
- Communicated test protocols clearly to clients and reviewed procedures with them.
- Collected urine samples from individuals for drug testing purposes.
- Responded quickly and professionally to inquiries from customers regarding their test results.
- Reviewed test results to ensure accuracy of data.
- Ensured compliance with applicable federal, state, and local laws regarding drug testing.
- Collaborated with other technicians in order to complete tasks efficiently.
House Cleaner
All2clean
San Antonio
02.2022 - 08.2024
- Communicated with clients to address concerns and receive feedback promptly.
- Trained new staff on cleaning techniques and company standards effectively.
- Managed time efficiently to complete tasks within scheduled appointments.
Restaurant Hostess
Sarita's Mexican Restaurant
San Antonio
10.2018 - 01.2019
- Handled guest complaints with professionalism and care.
- Collaborated with team members to enhance guest experience.
- Greeted and seated guests promptly upon arrival.
Education
Brooks Collegiate Academy
San Antonio, TXSome College (No Degree) - Business Administration And Management
Northwest Vista College
San Antonio, TXSkills
- Customer relationship management
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Client feedback integration
- Staff training
- Data interpretation
- Maintaining confidentiality
- Adapting to new technologies
- Time management abilities
- Multitasking capacity
- Customer service
- Data accuracy
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Drug Testing Technician
Recovery Monitoring Solutions
10.2024 - 02.2026
House Cleaner
All2clean
02.2022 - 08.2024
Restaurant Hostess
Sarita's Mexican Restaurant
10.2018 - 01.2019
Brooks Collegiate Academy
Some College (No Degree) - Business Administration And Management
Northwest Vista College