Bradley Hill II
Lenox Twp,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new skills to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Testa Barra Kitchen & Cocktails
Macomb, MI
09.2022 - 07.2024
- This family-owned Italian-Infusion kitchen has network star chefs and a long Detroit history.
- Provided wine service in conjuction with WMA certified sommeliers.
- Sold over $200,000 in food and beverage in 2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with dozens of regular customers.
- Maintained clean and organized dining areas to uphold restaurant standards.
- Wage: $25 - $50 hourly
Server/ Bartender
Swiss Haven Restaurant/ The Absithe Bar
Breckenridge, CO
09.2018 - 11.2019
- This family-owned, European style, fondue dining experience with an absinthe lounge downstairs is right on main st in Breckenridge.
- Worked with POS "Galaxy"
- Cultivated warm relationships with regular customers.
- Left to pursue opportunities in Property Management
Server /Bartender
CB & Potts
Breckenridge, CO
06.2016 - 10.2019
- This chain restaurant was owned by Ram restaurants, an honest pleasure to work for this company.
- Worked with Aloha POS behind the bar and on the service floor
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires
- Bussed and reset tables to keep dining room and work areas clean.
- Left due to location closing
Ground Crew Team Member
Midwest Freefall Skydiving Center
Ray Center, MI
07.2010 - Current
- Ensured guest safety and comfortability while guiding them through the experience of a lifetime.
- Observed and coordinated daily skydiving operations through radio communication with pilots and air traffic control.
- Ensured timely departures and arrivals by coordinating with other ground crew members on various tasks such as refueling aircraft, canopy spotting, and cabin cleaning.
- Maintained a safe working environment by conducting regular inspections of equipment and machinery.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- Wage: $25 hourly
Express Service Advisor
Groove Auto
Silverthorne, CO
04.2021 - 05.2022
- Enhanced customer satisfaction by efficiently addressing and resolving service concerns.
- Streamlined appointment scheduling for improved customer experience and increased daily appointments.
- Collaborated with technicians to ensure timely completion of service tasks, resulting in reduced wait times for customers.
- Provided accurate and detailed repair estimates, fostering trust between the dealership and customers.
- Developed strong relationships with customers through clear communication and attentive listening skills.
- Delivered and Obtained vehicles for service and sales across Colorado and Utah for customers, dealerships, and executives.
Ski Instructor
Vail Resorts Inc
Breckenridge, CO
11.2016 - 05.2021
- Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
Property Maintenance Technician
Pmi Summit
Dillon, CO
06.2020 - 12.2020
- Overseen maintenance and renovations on over 200 properties across Summit County, CO
- Reduced repair costs by performing routine preventive maintenance on equipment, systems, and structures.
- Coordinated with other departments like housekeeping or security teams to ensure seamless delivery of services that contribute to overall property upkeep.
- Ensured compliance with local regulations through adherence to building codes and safety standards during repairs and installations.
- Left company to pursue opportunities in Automotive industry
- Wage: $700/weekly
Property Maintenance/Inspector
Property Management Inc
Breckenridge, CO
05.2019 - 03.2020
- Conducted routine inspections and maintenance on vacation properties ranging from 1 bedroom units to 14 bedroom homes.
- Coordinated with housekeepers and contractors on a daily basis via phone and breezeway mgmt software.
- Organized various guest welcome packages, gift baskets, prompts for Welcome-Stay tablets, and other hospitality enhancements.
- Truthfully, working for this family-owned company was a pleasant experience. They were a shining example for truly caring about guest experiences and employee well-being. Laid-Off due to Covid-19 shutdown.
- Wage: $25 hourly
Education
High School Diploma -
Merritt Academy High School
New Haven, MI05.2014
Skills
- Suggestive Selling
- Relationship Management
- Sales Expertise
- Item Promotion
- Strong Work Ethic
- Interpersonal Skills
- Multitasking Abilities
- Time Management
- Cleanliness Standards
- Stress Management
Certification
- Children's Specialist Level 1 PSIA Alpine Instructor
- Insurance Producer License with the State of Colorado
- USPA Parachuter's A-License
- TIPS Certification to serve alcohol in Michigan
Additional Information
References available upon request
Timeline
Server
Testa Barra Kitchen & Cocktails
09.2022 - 07.2024
Express Service Advisor
Groove Auto
04.2021 - 05.2022
Property Maintenance Technician
Pmi Summit
06.2020 - 12.2020
Property Maintenance/Inspector
Property Management Inc
05.2019 - 03.2020
Server/ Bartender
Swiss Haven Restaurant/ The Absithe Bar
09.2018 - 11.2019
Ski Instructor
Vail Resorts Inc
11.2016 - 05.2021
Server /Bartender
CB & Potts
06.2016 - 10.2019
Ground Crew Team Member
Midwest Freefall Skydiving Center
07.2010 - Current
High School Diploma -
Merritt Academy High School