Bradley J. Rodgers
Troy,IL
Summary
Revenue cycle leader with a successful history at Ranken Jordan Pediatric Bridge Hospital, recovering $11 million in underpayments. Proficient in payer contract analysis and compliance, implementing process improvements that enhance team performance. Expertise in data analysis and cross-department collaboration to optimize financial results and patient satisfaction. Director with strong skills in strategic planning and operational efficiency, recognized for fostering professional relationships and driving company growth.
Overview
17
17
years of professional experience
Work History
Director – Revenue Cycle
Ranken Jordan Pediatric Bridge Hospital
Maryland Heights, MO
05.2021 - Current
- Led the successful collection of $11 million in underpayments, strengthening organizational financial performance.
- Established and chaired Denial Committee, driving improvements in revenue cycle processes and compliance.
- Developed and implemented key performance indicators (KPIs) for business office functions, benchmarking against industry standards and reporting to executive leadership.
- Partnered with cross-functional teams to streamline workflows, reduce errors, and accelerate collections.
- Directed billing, coding, charge entry, payment posting, and accounts receivable functions.
- Collaborated with the Compliance Officer to ensure regulatory adherence.
- Oversaw payer contract analysis and ensured accurate reimbursements.
- Implemented controls for timely billing and collections, managed staff training and development.
- Drove continuous improvement in policies and workflows, and managing departmental budget.
Supervisor, Business Analysis
Centene Corporation
St. Louis, MO
04.2020 - 02.2021
- Managed and reconciled daily claim pend reports, ensuring timely research and resolution to optimize claims processing.
- Played a key role in contract analysis and implementation, supporting both individual state health plans and national contracts.
- Delivered in-depth training for new hires and state health plan staff, enhancing team competency and performance.
- Resolved escalated payment and provider issues, preventing penalties and improving provider relations.
- Supported implementation and integration of new health plans and contracts.
- Provided ad-hoc reporting to senior leadership and analyzed trends affecting claims adjudication.
Patient Access Director
Saint Francis Hospital-Conifer Health Solutions
Memphis, TN
12.2012 - 07.2013
- Oversaw a team of 52, increasing point-of-service collections to over $300,000 and achieving a 5-star patient satisfaction rating.
- Improved departmental accuracy rates to over 90% and optimized staffing for efficiency.
- Supervised registration, scheduling, insurance verification, and financial counseling functions.
- Reorganized staffing to maintain man-hour statistics and departmental effectiveness.
Patient Access Director
Muskogee Regional Medical Center / Muskogee Community Hospital
Muskogee, OK
10.2011 - 12.2012
- Increased point-of-service collections by 80%, setting new records for the facility.
- Maintained patient satisfaction scores at 95% and improved accuracy rates to over 90%.
- Led process redesign initiatives as a LEAN committee member, reducing patient wait times and improving ER flow.
- Oversaw 32 staff and expanded responsibilities post-merger to include business office and registration functions at both campuses.
Patient Access Director
HSHS St. Elizabeth’s Hospital
Belleville, IL
10.2008 - 04.2011
- Led a team of 70, increasing collections by 80% and reducing bad debt/uncompensated care by $100,000 per month.
- Improved accuracy rates to 95% and optimized staffing, reducing variances without layoffs.
- Managed ER and central registration, scheduling, insurance verification, and financial counseling.
- Served on councils for service excellence, denial management, and revenue integrity.
Skills
- Revenue cycle management
- Payer contract analysis
- Billing and coding
- Key performance indicators
- Compliance oversight
- Claims processing optimization
- Data analysis and reporting
- Non-profit management
- Process improvement
- Contract management
Timeline
Director – Revenue Cycle
Ranken Jordan Pediatric Bridge Hospital
05.2021 - Current
Supervisor, Business Analysis
Centene Corporation
04.2020 - 02.2021
Patient Access Director
Saint Francis Hospital-Conifer Health Solutions
12.2012 - 07.2013
Patient Access Director
Muskogee Regional Medical Center / Muskogee Community Hospital
10.2011 - 12.2012
Patient Access Director
HSHS St. Elizabeth’s Hospital
10.2008 - 04.2011