Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Manners

Kissimmee,FL

Summary

Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.

Overview

11
11
years of professional experience

Work History

Restaurant Waiter

Seafood House
Kissimmee, FL
02.2023 - 07.2024
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Operated POS terminals to input orders, split bills and calculate totals.

General Laborer

People Ready Staffing
Clearwater, FL
02.2020 - 12.2022
  • Loaded and unloaded materials onto trucks for delivery to job sites.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Operated hand tools and power tools to complete construction projects.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Removed debris from construction sites and disposed of it properly.

Picker Packer

Amazon
Jeffersonville, IN
08.2017 - 11.2019
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Packaged items with appropriate materials to prevent damage during shipping.

Grocery Stocker

Jay C
Sellersburg, IN
02.2013 - 06.2017
  • Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
  • Received, unpacked, and stored incoming merchandise according to company guidelines.
  • Rotated and faced product displays for optimal visual appeal.
  • Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
  • Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
  • Reported any damaged goods or out-of-date items immediately to management personnel.

Education

High School Diploma -

Community Montessori
New Albany, IN
05-2015

Skills

  • Food service delivery
  • Service quality
  • Allergy awareness
  • Cash handling
  • Order taking
  • Upselling techniques
  • Problem-solving
  • Portion control
  • Courteous demeanor

Timeline

Restaurant Waiter

Seafood House
02.2023 - 07.2024

General Laborer

People Ready Staffing
02.2020 - 12.2022

Picker Packer

Amazon
08.2017 - 11.2019

Grocery Stocker

Jay C
02.2013 - 06.2017

High School Diploma -

Community Montessori
Bradley Manners