Proactive professional with extensive experience in client relationship management and sales team development. Focused on fostering loyalty and driving sales performance through innovative strategies and a positive team environment.
Overview
13
13
years of professional experience
Work History
Sales Manager
Lash Chevrolet
Johnstown, OH
05.2025 - Current
Developed and implemented effective sales strategies to enhance customer engagement.
Trained and mentored sales team members to improve performance and product knowledge.
Analyzed market trends to identify opportunities for business growth and revenue increase.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Cultivated relationships with key clients, enhancing customer satisfaction and loyalty.
Sales Manager/Finance Manager
Mchugh CDJR
Zanesville, OH
08.2022 - 05.2025
Led sales team to achieve monthly targets through strategic planning and effective training programs.
Developed and implemented promotional campaigns, increasing showroom traffic and engagement.
Fostered relationships with clients, enhancing loyalty and repeat business through personalized service.
Streamlined sales processes, improving efficiency in lead tracking and customer follow-up systems.
Secondary Finance Director
John Hinderer Honda/CDJR
Heath, OH
03.2017 - 08.2022
Led financial strategy development to align with corporate objectives and drive profitability.
Mentored finance team members, fostering professional growth and enhancing departmental capabilities.
Assisted with recruiting, interviewing, and hiring new department employees.
Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
Automotive Finance Manager
Tri-County CDJR
Heath, OH
07.2013 - 03.2017
Managed automotive financing processes, ensuring compliance with federal regulations and internal policies.
Collaborated with sales teams to develop tailored financing solutions for customers.
Analyzed financial data to optimize loan approval rates and enhance profitability.
Led training sessions for staff on financing options and customer engagement strategies.