Bradley Miller
Akron,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
20
20
years of professional experience
Work History
Store Manager
Smoke City & Vape
Wadsworth, Ohio
01.2024 - 11.2024
- Identified opportunities for cost savings through waste reduction initiatives
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Updated POS system with new products and promotional offers.
- Recruited, trained and supervised new employees.
Courier
Zzz's Express
Akron, OH
05.2016 - 03.2021
- Main customer was through Sherwin-Williams until they deployed their own fleet.
- Provided excellent customer service by answering questions about delivery status.
- Communicated with customers to coordinate delivery times.
- Checked contents of shipment against shipping documents prior to leaving warehouse.
Assistant Manager
RadioShack
Wadsworth, OH
11.2011 - 01.2016
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved conflicts between team members in an effective manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Assistant Manager
Blockbuster Video
Akron, OH
10.2004 - 07.2011
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Chippewa High School
Doylestown, OH06-1997
Vocational Degree - Computer And Information Sciences
Wayne County Schools Career Center
Smithville, OH06-1997
Skills
- Hourly shift management
- Promotional planning
- Merchandise planning
- Opening and closing procedures
- Accurate money handling
- Retail inventory management
- Store displays
- Customer relations
- MS office proficient
- Friendly and positive
Timeline
Store Manager
Smoke City & Vape
01.2024 - 11.2024
Courier
Zzz's Express
05.2016 - 03.2021
Assistant Manager
RadioShack
11.2011 - 01.2016
Assistant Manager
Blockbuster Video
10.2004 - 07.2011
High School Diploma -
Chippewa High School
Vocational Degree - Computer And Information Sciences
Wayne County Schools Career Center