Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Bradley Muniz

Naperville,Illinois

Summary

Talented shift supervisor with 7 years of experience managing, training and overseeing employees. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on customer service in fast-paced environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shift Manager

MOD Pizza
Naperville, Illinois
08.2016 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service. as well as provided coaching and guidance to team members when necessary to improve performance.
  • Upheld company standards and compliance requirements for operations.
  • Identified needs of clientele promptly and efficiently.

Administrative Assistant

Portillos
Naperville, IL
02.2014 - 04.2015
  • Answered questions from customers regarding products and services offered by the company.
  • Provided secretarial and assistant office management.
  • Managed physical and digital files, monitored spreadsheets and updated records regarding cash handling and management.

Intern

Online Business Applications
Woodridge, IL
06.2013 - 08.2013
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Prepared invoices, purchase orders, and expense reports according to company policies.
  • Supported various program activities, assisting with administrative tasks.

Education

High School Diploma -

Plainfield East High School
Plainfield, IL
05.2013

Skills

  • Quality Assurance
  • Staff Development
  • Team Development
  • Relationship Building
  • Training and Mentoring
  • Mentoring and Coaching
  • Flexible Schedule
  • Interpersonal Skills
  • Energetic and Enthusiastic

Affiliations

  • Game Master; currently running a success game for over 2 years. Teamwork, critical thinking skills, and imaginative problem solving are required for the team to be successful

Certification

  • Received professional restaurant management training, and certification the be able to train and lead the company's standards and values.

Timeline

Shift Manager

MOD Pizza
08.2016 - Current

Administrative Assistant

Portillos
02.2014 - 04.2015

Intern

Online Business Applications
06.2013 - 08.2013

High School Diploma -

Plainfield East High School
Bradley Muniz