Bradley Newsom
Distribution Center Operations Manager
64 W Funderburg Rd.
Fairborn, OH 45324,OH
Summary
Distribution Operations Manager with 15+ years experience in operations management. Have worked multiple distribution warehouse positions from pick up associate, returns, quality control, prepping and assembly, picking inventory, and inventory control. Throughout career have managed anywhere from 8 to 50 workers at a time in a 550,000 sq. Ft. Warehouse. Track record of maintaining and developing a productive warehouse by coordinating efforts of the workers effectively. Demonstrate ability to achieve the financial objectives of the warehouse by managing budgets and scheduling expenditures effectively. Detail-oriented team player, proficient at building and maintaining professional relationships.
Overview
20
20
years of professional experience
Work History
Distribution Center Operations Manager
Morris Furniture Co. Inc., Operations
Fairborn, OH
08.2019 - Current
- Managing 6 departments (Inventory Control, Quality Control/Repair, Parts, Rewrap, Returns, DC Customer Pick up Operations), 5 direct report operation leads, and 34 total associates.
- Inventory Control- resolving daily inventory issues, managing inventory to ensure inventory integrity, monthly cycle counts.
- Quality Control/Repair- Overseeing inspection, disposition, and repair process of unsalable goods. Reduction of $300,000 NAS merchandise this year prior to statewide shutdown. Manage repair techs to meet productivity goals and to meet service standards
- Parts- Overseeing daily processes of warehouse and customer owned parts orders, processing and resolution procedures. Working with IT dept. was able to stream line ordering process.
- Rewrap- Daily processing of out of carton merchandise resulting in resolution, repackaging, and reintegration into inventory. Implemented use of recycling cardboard and styro-foam from prep department. It directly reduced transit damage of rewrap furniture and help reduce our disposal of waste management cost
- Returns- Overseeing returned and refused merchandise for proper inspection, handling, determination, processing, and movement.
- DC Customer Pick Up- Overseeing incoming DC customer pick ups for fill, pick, load, inspection, and completion. Implemented training resulting in 60% decrease in wait times for customers.
Quality Control/Repair Supervisor
Morris Furniture Co. Inc., Quality Control
Fairborn, OH
04.2016 - 05.2020
- Managed $1,200,000+ cost value non-salable merchandise, reduced non-salable product by $300K+ to date.
- Supervised Quality Control and Repair support technicians
- Performed in-process and final repair inspections
- Supported daily operations while upholding company standards, policies, and procedures
- Implemented performance enhancing procedures for all support technicians
- Oversee Preparation Department on Sundays.
Receiving Supervisor
Morris Furniture Co. Inc., Receiving Department
Fairborn, OH
01.2016 - 06.2016
- Supervised department activities engaged in shipping, receiving, loading, and unloading trucks
- Established operation procedures for verification of 1,400 + incoming and 1,000 + outgoing deliveries
- Implemented Inventory Control measures for put away of merchandise resulting in no shortages as acting Receiving Supervisor.
Inventory Control Supervisor
Morris Furniture Co. Inc., Inventory Control
Fairborn, OH
01.2015 - 05.2016
- Implemented, developed, and maintained inventory control policies and procedures
- Oversaw inventory audits for over $16 million in inventory with inventory variance of 0.25%
- Conducted training of personnel and Implemented inventory control strategies for all DC Operations departments
- Performed audits/cycle counts for 10,642 warehouse locations at DC plus 15 store locations
Returns Supervisor
Morris Furniture Co. Inc., Returns Department
Fairborn, OH
01.2012 - 01.2015
- Disposition of all return products to ensure correct handling and overall customer satisfaction
- Ensured out-of-carton merchandise was subject to thorough QA inspection resulting in accurate disposition and handling of merchandise
- Oversaw daily operations
- Implemented all current processes.
- Managed 8+ direct report employees.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Operations Coordinator
Morris Furniture Co. Inc., Warehouse Operations
Fairborn, OH
01.2007 - 01.2012
- Delegated tasks to Returns Associates and Repair Technicians
- Prepared, executed, and completed all Returns paperwork for incoming merchandise
- Organized and processed merchandise transferring from store locations
- Coordinated non-salable product pulls and delegated for repair work
- Acting Inventory Control.
- Managed team of 4 employees, overseeing training, and professional growth of employees
- Conducted research, gathered information from multiple sources and presented results
Returns Team Lead
Morris Furniture Co. Inc., Warehouse
Fairborn, OH
01.2003 - 01.2007
- Improved operations through consistent hard work and dedication
- Lead small team of 4
Skills
Computer Skills (MS Office, Excel, Word, etc)
Leadership - managed team of 30 people
Adaptability
Customer Service
Teamwork
Public Speaking/Presentations
Core Competencies:
Personal Skills:
Timeline
Distribution Center Operations Manager
Morris Furniture Co. Inc., Operations
08.2019 - Current
Quality Control/Repair Supervisor
Morris Furniture Co. Inc., Quality Control
04.2016 - 05.2020
Receiving Supervisor
Morris Furniture Co. Inc., Receiving Department
01.2016 - 06.2016
Inventory Control Supervisor
Morris Furniture Co. Inc., Inventory Control
01.2015 - 05.2016
Returns Supervisor
Morris Furniture Co. Inc., Returns Department
01.2012 - 01.2015
Operations Coordinator
Morris Furniture Co. Inc., Warehouse Operations
01.2007 - 01.2012
Returns Team Lead
Morris Furniture Co. Inc., Warehouse
01.2003 - 01.2007