BRADLEY PENCE
Cedar City,UT
Summary
Proven maintenance technician with a track record of enhancing facility efficiency at Adam's Home Services. Excelled in mechanical troubleshooting and preventive maintenance, boosting system reliability by 30%. Adept at fostering team collaboration and providing top-notch customer service, consistently ensuring workplace safety and operational excellence.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Washington, UT
11.2024 - Current
- Assisted customers in choosing items from the store inventory according to their preferences and budget.
- Provided product knowledge and fashion advice to customers.
- Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery.
- Maintained a high level of customer service through effective communication with customers.
- Handled customer inquiries via phone calls, emails, or face-to-face interactions in a professional manner.
Delivery Driver
Doordash
Temecula, CA
11.2020 - 11.2024
- Maintained radio contact to receive delivery instructions from area office
- Managed delivery pickups in-store using handheld device
- Obeyed traffic laws and followed established traffic and transportation procedures
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Used computer to calculate sales and track inventory
- Maintained set routes and schedules to meet customer expectations
Maintenance Technician
Adam's Home Services
Homeland, CA
10.2021 - 11.2022
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
- Performed routine maintenance by inspecting drives, motors or belts.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Recorded type and cost of maintenance or repair work.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
- Estimated costs to repair machinery, equipment or building structures.
Cashier
Petsmart
Hemet, CA
04.2021 - 01.2022
- Greeted and informed customers of products, fostering positive store experiences
- Employed technology systems to locate products or place online customer orders
- Helped customers locate merchandise
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
Lead Ambassador
Amazon
Beaumont, CA
12.2020 - 04.2021
- Ensured that will run smoothly
- Kept areas neat while working and return items to correct locations following demonstrations
- Handled onboarding and training for new associates
- Made sure all associates were up to date with workplace policy
- Ensured safety throughout the workplace
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Education
High School Diploma -
Tahquitz High School
Hemet, CA06.2021
Some College (No Degree) - Architecture And Urban Design
University of California, Los Angeles
Los Angeles, CASkills
- Order fulfillment
- Grounds upkeep
- Painting
- Tool management
- Plumbing
- Drywall repair
- Mechanical troubleshooting
- Apartment maintenance
- Mechanical repair
- Field maintenance
- Plumbing repair
- Maintenance scheduling
- Point of sale systems
- Returns and exchanges
- Customer service
- Delivery management
- Planning and organization
- Flexible schedule
- Attention to detail
- Heavy lifting
- Truck processing
- Shipment unpacking
- Quality control
- Shipping and receiving
- Loading and unloading
- Warehouse safety
- Team collaboration
- Employee safety
- Facility maintenance
- Team coaching
- Employee scheduling
Timeline
Digital Shopper
Walmart
11.2024 - Current
Maintenance Technician
Adam's Home Services
10.2021 - 11.2022
Cashier
Petsmart
04.2021 - 01.2022
Lead Ambassador
Amazon
12.2020 - 04.2021
Delivery Driver
Doordash
11.2020 - 11.2024
High School Diploma -
Tahquitz High School
Some College (No Degree) - Architecture And Urban Design
University of California, Los Angeles