Bradley Ross
Bakersfield,CA
Summary
Seeking a full-time position where I can use my business education and experience in the service industry to support the team and deliver excellent service.
Overview
2
2
years of professional experience
Work History
Server
Dewar's Candy Shop
05.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Night Stocker
Carquest Distribution Center
08.2022 - 10.2022
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Education
Business Management
California State University, Bakersfield
Bakersfield, CA12-2025
Minor - Theater
California State University, Bakersfield
Bakersfield, CA12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Lead projects
- Organization
- Excel
- Team leadership
- Reliability
- Positive and professional
Accomplishments
Carol Channing Continuing Support for Students in the Arts Grant 2022
National Society of Leadership and Success 2022
Timeline
Server
Dewar's Candy Shop
05.2023 - 09.2024
Night Stocker
Carquest Distribution Center
08.2022 - 10.2022
Business Management
California State University, Bakersfield
Minor - Theater
California State University, Bakersfield
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