Bradley Sendejas

Personal Shopper

Wal-Mart Store

San Anselmo, CA

11.2022 - Current

Fulfill orders
Shop for online customers
Secured and stored items until customer pickup.
Assisted customers in selecting items that met their individual needs and preferences.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.
Worked with cross-functional teams to achieve goals.
Identified needs of customers promptly and efficiently.
Understood and followed oral and written directions.
Completed day-to-day duties accurately and efficiently.
Greeted customers and answered product or service questions.
Responded promptly to customer inquiries via phone calls or emails.
Inspected returned merchandise for damage or defects before placing it back on display.
Operated register, handled cash and processed credit card transactions.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Completed pickup and shopping orders for customers within local area.
Developed relationships with loyal shoppers by providing personalized shopping experiences.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Satisfied customers with quick, accurate service under tight deadlines.
Processed payments for purchased items using cash registers or other payment systems.
Followed proper procedures when accepting returns or exchanging items for customers.