Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Sendejas

San Angelo,TX

Summary

Dedicated and resourceful team member that can easily adapt to the environments. Very knowledgeable in computers and can deal with customer's questions by offering solutions. Good organizational and time management abilities. Knowledgeable in law while still being open to learning more and admitting to not knowing something. Very quick learner that does not need to be told something more than once.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
11.2022 - Current
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
  • Managed multiple projects concurrently while meeting established deadlines for course materials development and delivery.

Wendy's Associate

Wendy's
05.2022 - 11.2022
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided product price information to customers.
  • Interacted with customers by phone, email, or in-person to provide information.
  • \
  • Operated cash register to record transactions accurately and efficiently.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.

Education

Bachelor of Arts - Criminal Justice

Angelo State University
San Angelo, TX
05.2027

High School Diploma -

Central High School
San Angelo, TX
05.2023

Skills

  • Planning and Organization
  • Opening and closing procedures
  • Heavy Lifting
  • Attention to Detail
  • Documentation And Reporting
  • Payment Processing
  • Account Servicing
  • Relationship Building

Certification

  • Certified on Excel
  • Certified on Word
  • Certified on PowerPoint
  • Certified on Docs
  • TABC License
  • Food Handlers License

Timeline

Personal Shopper

Walmart
11.2022 - Current

Wendy's Associate

Wendy's
05.2022 - 11.2022

Bachelor of Arts - Criminal Justice

Angelo State University

High School Diploma -

Central High School

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Bradley Sendejas