Bradley Sponseller
Newton,IA
Summary
Accomplished Head Golf Professional with a proven track record at Westwood Golf Course, enhancing membership retention through exceptional customer service and innovative event coordination. Expert in golf instruction and team leadership, I've significantly contributed to the club's success by fostering strong community ties and optimizing operational efficiencies. Skilled in staff training and developing engaging programs, my approach has consistently driven positive outcomes and member satisfaction.
Overview
26
26
years of professional experience
Work History
Head Golf Professional
Westwood Golf Course
01.2008 - Current
- Facilitated smooth transitions during major renovation projects, minimizing disruption to members'' enjoyment of facilities.
- Increased membership retention rates with exceptional customer service and consistent communication efforts.
- Coordinated seasonal leagues and social events tailored towards varying age groups within our membership base.
- Spearheaded charity events at the club, strengthening ties with local organizations while providing valuable fundraising opportunities.
1st Assistant Golf Professional
Elmwood Country Club
04.2000 - 12.2007
- Managed pro shop inventory, ensuring optimal product selection and availability for customers.
- Cultivated a welcoming atmosphere in the clubhouse, enhancing member satisfaction and encouraging referrals to new prospects.
- Developed strong relationships with vendors, securing high-quality products at competitive prices for pro shop merchandise.
- Conducted comprehensive analysis on competitor offerings, identifying opportunities to differentiate club services and attract new clientele.
- Participated actively in networking events representing club professionally while developing valuable connections across industry.
- Increased tournament participation by organizing and promoting engaging events for members and guests.
- Served as liaison between club management and members addressing concerns promptly and effectively.
Assistant Golf Professional
Walt Disney World Bonnet Creek Golf Club
11.1998 - 03.2000
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
Education
Associates - Business Administration And Management
Golf Academy of The South
Orlando, FLSkills
- Golf instruction expertise
- Food and Beverage Operations
- Team Building and Leadership
- Staff Training and Development
Timeline
Head Golf Professional
Westwood Golf Course
01.2008 - Current
1st Assistant Golf Professional
Elmwood Country Club
04.2000 - 12.2007
Assistant Golf Professional
Walt Disney World Bonnet Creek Golf Club
11.1998 - 03.2000
Associates - Business Administration And Management
Golf Academy of The South
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