Bradley Vanselow
Hamilton,OH
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
7
7
years of professional experience
Work History
Shift Lead Manager
Skyline
08.2021 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Cook
McDonalds
01.2021 - 07.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Crew Member
Taco Bell
04.2019 - 02.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member
McDonalds
09.2016 - 03.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
GED -
Hamilton High School
Hamilton, OHSkills
- Staff Training and Onboarding
- Inventory Accuracy
- Handling Customer Complaints
- Opening and Closing Procedures
- Verbal and Written Communication
Timeline
Shift Lead Manager
Skyline
08.2021 - Current
Cook
McDonalds
01.2021 - 07.2021
Crew Member
Taco Bell
04.2019 - 02.2020
Crew Member
McDonalds
09.2016 - 03.2019
GED -
Hamilton High School
Similar Profiles
Desmond FreemanDesmond Freeman
Delivery Driver at SkylineDelivery Driver at Skyline
Samantha WoodwardSamantha Woodward
Team Member at SkylineTeam Member at Skyline
Tiffany DoakTiffany Doak
Business Owner at SkylineBusiness Owner at Skyline
Kasey Marie VillarKasey Marie Villar
Server at SkylineServer at Skyline
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks