Bradley (Brad) Link
Andover,MN
Summary
Dynamic sales professional with a proven track record of exceeding sales targets and fostering client relationships at Northern One Hour Heating and Air Conditioning. Skilled in technical knowledge and client relationship building, demonstrated by being the first to achieve $2M in annual sales. Awarded the 2nd annual Ethics Award for outstanding customer service and teamwork.
Overview
22
22
years of professional experience
Work History
Comfort Advisor
Northern One Hour Heating and Air Conditioning
06.2019 - 10.2024
- Contributed to company growth by consistently meeting and exceeding personal sales targets.
- Established trust with clients through clear communication, addressing concerns, and providing expert advice.
- Upheld the company''s reputation for excellence by consistently delivering outstanding customer service experiences that exceeded client expectations.
- Optimized customer experience by promptly resolving any issues or complaints related to service or installation work.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Used consultative sales approach to understand and meet customer needs.
- Prepared pricing agreements and contracts to close sales.
Comfort Consultant
Air Mechanical Inc. (AMI)
06.2007 - 04.2019
- Demonstrated exceptional communication skills by clearly explaining complex technical concepts to clients in a manner they could easily understand and make informed decisions
- Collaborated with technicians and installation teams to ensure seamless service delivery and customer satisfaction.
- Provided expert recommendations on HVAC equipment, insulation, and other home upgrades for optimal comfort levels.
- Coordinated scheduling for installations, and follow-up appointments to ensure smooth operations and timely service delivery.
- Awarded the 2nd annual Ethics Award.
- Top sales performer every year of employment, first to achieve 2M in annual sales.
Sales Associate
Standard Heating and Air Conditioning
05.2002 - 06.2007
- Engaged with customers to build rapport and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Public Relations/Speech Communications
St. Cloud State University
St. Cloud, MNSkills
- Client Relationship Building
- Goal-oriented mindset
- Sales Proposals
- Technical knowledge
- Upselling strategies
- Performance Tracking
- Industry Awareness
- Teamwork and Collaboration
Accomplishments
Received 2nd Annual Ethics and Integrity award 2010 (AMI)
1st to achieve 2M in annual sales (AMI)
Integrity / Ethics Award (AMI) 2010
This award was the 2nd annual award given to any employee (140 employees) and voted by co-workers and former winners .
This is the award given to the employee that best demonstrated high ethical standards in the day to day job performed.
Timeline
Comfort Advisor
Northern One Hour Heating and Air Conditioning
06.2019 - 10.2024
Comfort Consultant
Air Mechanical Inc. (AMI)
06.2007 - 04.2019
Sales Associate
Standard Heating and Air Conditioning
05.2002 - 06.2007
Bachelor of Science - Public Relations/Speech Communications
St. Cloud State University
Similar Profiles
Leah RumleyLeah Rumley
HVAC Technician at One Hour Heating & Air ConditioningHVAC Technician at One Hour Heating & Air Conditioning
Rebecca Green-HennesseyRebecca Green-Hennessey
National Accounting Manager at One Hour Air Conditioning and HeatingNational Accounting Manager at One Hour Air Conditioning and Heating
Anthony RiveraAnthony Rivera
Maintenance Technician at One Hour Air Conditioning & HeatingMaintenance Technician at One Hour Air Conditioning & Heating