I enjoy the outdoors and cooking for myself and others during my free time Hiking and going camping are things that I find very fun and profound and being able to create something in the kitchen or behind a bar is where I flex my creative side Building connections with others is something that comes more naturally to me and I like to utilize these hobbies in order to foster growth within myself and the people around me
Brady Ash
Birmingham,AL
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at Emmy Squared Pizza. Excelled in enhancing customer satisfaction through exceptional service and food and beverage knowledge. Proven track record in accurate money handling and cultivating positive relationships, demonstrating exceptional communication skills and a friendly attitude. Achieved significant increases in walk-in business by fostering a welcoming environment.
Organized Bartender with experience in fast-paced restaurant environments. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
9
9
years of professional experience
Work History
Lead Server/Bartender
Emmy Squared Pizza
11.2023 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
Brand Ambassador
Redmont Vodka
08.2020 - 01.2023
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Worked with team to achieve sales goals for products.
- Managed a day to day regiment of preparing, testing, and packaging product with a team.
Server Assistant Manager
Johnny Rockets Restaurant
09.2015 - 01.2018
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Skills
- High volume dining
- Liquor, wine, and food service
- Accurate money handling
- Food preparation
- Customer service
- Food and beverage pairing
- Quality control
- Resourceful and reliable
- Casual dining
- POS system operations
- Exceptional communication
- Positive and friendly attitude
Interests
Timeline
Lead Server/Bartender
Emmy Squared Pizza
11.2023 - Current
Brand Ambassador
Redmont Vodka
08.2020 - 01.2023
Server Assistant Manager
Johnny Rockets Restaurant
09.2015 - 01.2018
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