William Waldron
Lebanon,TN
Summary
Experienced leader with a successful track record in operational management and strategic development. Skilled in driving organizational growth and efficiency through effective decision-making and team collaboration. Demonstrated ability to streamline processes, optimize resources, and achieve business objectives. Committed to continuous improvement and delivering results that exceed expectations.
Overview
27
27
years of professional experience
Work History
Regional Director
Emmy Squared Pizza
01.2025 - Current
- Region consisted of 11 stores in 5 states- FL, GA, TN, AL, KY
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
- Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
- Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Optimized budget allocation, significantly reducing operational costs without compromising on service quality.
Regional Manager
Maple Street Biscuit Company CBOCS
10.2019 - 11.2024
- Monitored management performance against established standards while providing coaching as needed.
- Managed a team of 30 managers, 300+ employees, providing training and mentorship while ensuring adherence to company policies and procedures.
- Administered annual operating and capital budget to facilitate profitability.
- Conducted monthly meetings to create business plans to drive successful monthly business.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Regional Manager
Holler and Dash CBOCS
04.2016 - 10.2019
- Generated monthly reports outlining regional sales figures, inventory levels, and expenses for management review.
- Worked with senior management to define department goals and objectives to improve the overall customer and employee team experience.
- Recruited qualified personnel for open positions in accordance with hiring guidelines.
- Developed appropriate corrective actions for locations performing at sub-standard rates.
General Manager / Training Store
Cracker Barrel CBOCS
05.2011 - 04.2016
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Monitored store performance and identified opportunities for improvement.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
General Manager
Millers Ale House
02.2006 - 05.2011
District Manager
Moes Southwest Grill
01.2000 - 02.2006
District Manager
Planet Smoothie
03.1998 - 01.2000
Education
Business
Valencia Community College
Skills
- Market development and strategy
- Performance assessment strategies
- Process optimization
- Sales strategy development
- Performance tracking and analysis
- Business development strategy
- Cost management development
- Strategic partnership development
- Recruitment and onboarding
- Key performance indicator management
Awards
Regional Manager of the year MSBC, Highest Sales and EBITDA MSBC, Trained Regional Managers MSBC
Timeline
Regional Director
Emmy Squared Pizza
01.2025 - Current
Regional Manager
Maple Street Biscuit Company CBOCS
10.2019 - 11.2024
Regional Manager
Holler and Dash CBOCS
04.2016 - 10.2019
General Manager / Training Store
Cracker Barrel CBOCS
05.2011 - 04.2016
General Manager
Millers Ale House
02.2006 - 05.2011
District Manager
Moes Southwest Grill
01.2000 - 02.2006
District Manager
Planet Smoothie
03.1998 - 01.2000
Business
Valencia Community College
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