Brady Beck

Branch Manager, Vice President.|2010 – Present.

• 13 years of branch management experience, leading multiple branch teams to National Outstanding Performer recognition.
• Currently leading a Performance Level 1 branch (2025)
• Achieved 92%+ Customer Satisfaction (OSAT) in 2023, 2024, and 2025; currently 94.2% in 2025
• Fully accountable for branch scorecard results, including growth in deposits, investments, loans, and customer experience
• Lead, coach, and develop a team of bankers to consistently meet and exceed sales and service goals
• Coach bankers using data-driven sales reporting, translating metrics into actionable behaviors that improve performance
• Certified Mentor for new bankers and managers, accelerating onboarding and readiness
• Assist in hiring top talent; partner with the Market Director to recruit, interview, and onboard new employees.
• Served on the Market Leadership Team, mentoring new Branch Managers and sharing best practices across the market
• Lead a team of One Chase partners, driving collaboration, relationship-building, and deeper customer relationships
• Facilitate regular partner meetings to align expertise, uncover opportunities, and deliver comprehensive client solutions
• Maintain strong community presence to support branch growth and client acquisition
• Establish and maintain a strong controls environment to safeguard customers and the firm
• Ensure strict adherence to policies, procedures, and the firm’s code of conduct
• Proactively identify, escalate, and resolve issues in partnership with peers
• Achieved Perfect Audit recognition for four consecutive years (2022–2025).

Acquired new clients through word-of-mouth referrals, pro-active outbound calls, lobby management, and high-level customer service.

Built relationships with branch partners to consistently meet client goals and long-term needs.

· Outstanding Performer recognition in 2011 and 2012

· Helped to turn a consistent bottom performing branch into a consistent top performer during my tenure.

· Develop and execute a marketing plan to create business partnerships with local body shops, dealerships, insurance agencies, and corporate partners

· Train and oversee employees to adhere to loss-control best practices and management of account receivables

· Manage the hiring, training, and development of assistant branch manager and management trainees, including: sales and negotiation skills, cost control, fleet management, and customer service

· Operated #1 Customer Service Office for all of Utah and Idahoover FY2008

· Received Excellence Award for Customer Service for 4th quarter 2008

· Created over 10% fleet growth over prior fiscal year

· Converted seven accounts from using competition to using Enterpriseas their exclusive transportation provider