Brady Calder
Chehalis,WA
Summary
Accomplished Senior Data Analyst and business owner with a proven track record at Verizon and Bartels Clothing and Shoes, excelling in customer service and team leadership. Expert in preparing detailed reports and problem-solving, I've driven significant improvements in operational efficiency and customer satisfaction. Skilled in leveraging both hard and soft skills to achieve and surpass company goals. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge in sales and data anaylasis. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
15
15
years of professional experience
Work History
Lead Sales Associate
AllState
09.2023 - Current
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Delivered excellent customer service for repeat business and referrals.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Set and achieved company defined sales goals.
Owner
Bartels Clothing and Shoes
02.2018 - 09.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, payroll, accounts recievable/payable and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Senior Data Analyst
Verizon
01.2010 - 11.2017
- Delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
- Subject Matter Expert (SME) in Excel, Microsoft Word, Outlook, CATS, PeopleSoft, SP.
Education
High School Diploma -
Napavine Jr Sr High School
Napavine, WA06.2004
Skills
- Customer Service
- Team Leadership
- Prepare detailed reports
- Problem-Solving
Timeline
Lead Sales Associate
AllState
09.2023 - Current
Owner
Bartels Clothing and Shoes
02.2018 - 09.2023
Senior Data Analyst
Verizon
01.2010 - 11.2017
High School Diploma -
Napavine Jr Sr High School
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