Brady Colgan
New Kensington,PA
Summary
Well-rounded individual with experience in a kitchen-like environment and above-adequate customer service. Other experiences with freelance lawn care and various side jobs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Wildlife Lanes Bowling Center
Lower Burrell, PA
11.2024 - Current
- Greeted and assisted customers upon arrival at the bowling center.
- Managed reservations and lane assignments for guests effectively.
- Processed payments and handled cash transactions accurately.
- Provided information about bowling events and promotions to guests.
- Monitored equipment and reported maintenance needs to management promptly.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Kitchen Cook
Wildlife Lanes Bowling Center
Lower Burrell, PA
03.2023 - Current
- Prepared and cooked a variety of menu items for customers.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in inventory management and restocking of ingredients and supplies.
- Collaborated with team members to ensure efficient kitchen operations.
- Organized kitchen storage areas to maintain cleanliness and orderliness.
- Assisted in training new cooks on proper methods of preparing meals.
Kitchen Customer Associate
Wildlife Lanes Bowling Center
Lower Burrell, PA
08.2022 - Current
- Provided exceptional service at the front desk and snack bar.
- Trained new associates on operational procedures and customer service standards.
- Answered customer questions regarding product features, pricing options, and availability.
- Escalated complex issues to professionals for further assistance and resolution.
- Listened attentively to customer complaints and concerns in order to resolve issues quickly and effectively.
Freelance Lawncare
Self Employed
Lower Burrell/New Kensington, PA
05.2019 - Current
- Operated multiple different pieces of machinery safely and efficiently.
- Edging experience along mulch beds and concrete pathways.
- Hedge trimming experience with shaping and trimming.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
Burrell High School
Lower Burrell06-2025
Skills
- Customer service
- Team collaboration
- Equipment maintenance
- Effective communication
- Cash handling
- Measuring skills
- Sanding techniques
- Floor repair
- Carpet laying
- Grass mowing
- Trimming
- Hand tools
- Heavy lifting
- Mowing patterns
- Equipment safety
Certification
- Google IT certification
Accomplishments
- Graduated with numerous Honor and High Honor awards
- Maintained 3.95 GPA
- Pittsburgh Youth Bowling Travel League Teams Champion
- WPIBL Championship Semi-Finalist
Affiliations
- Bowling (Burrell High School, Robert Morris University)
- Baseball (Burrell High School)
Timeline
Front Desk Associate
Wildlife Lanes Bowling Center
11.2024 - Current
Kitchen Cook
Wildlife Lanes Bowling Center
03.2023 - Current
Kitchen Customer Associate
Wildlife Lanes Bowling Center
08.2022 - Current
Freelance Lawncare
Self Employed
05.2019 - Current
High School Diploma -
Burrell High School