Brady Greenberg
Stephenville
Summary
Dynamic customer service professional with a proven track record at Uhaul Moving And Storage, excelling in complaint resolution and strategic sales. Recognized for enhancing customer retention through innovative discount offerings and exceptional service. Physically capable and adept at educating clients on products and services, driving satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Uhaul Moving And Storage
12.2023 - 08.2024
- Responded to customer requests for products, services, and company information.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Crew Member
Freebirds World Burrito
01.2023 - 09.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Became familiar with products to answer questions and make suggestions.
Car Wash Employee
The Wash Tub
01.2022 - 07.2022
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers, and central vacuums' individual units.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Education
BBA - Agriculture Business
Tarleton State University
Stephenville, TX05-2028
Skills
- Complaint resolution
- Strategic sales
- Physically Capable
Certification
Forklift
Timeline
Customer Service Representative
Uhaul Moving And Storage
12.2023 - 08.2024
Crew Member
Freebirds World Burrito
01.2023 - 09.2023
Car Wash Employee
The Wash Tub
01.2022 - 07.2022
BBA - Agriculture Business
Tarleton State University
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