Brady Hoeffel
Bowling Green,OH
Summary
Driven leader with a proven track record at Phoenix Theaters and SUBWAY® Restaurants, enhancing team productivity and customer satisfaction through effective staff management and inventory control. Excelled in training and mentoring, achieving notable improvements in operational efficiency. Skilled in fostering employee motivation and streamlining processes for optimal results. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
2
2
years of professional experience
Work History
Supervisor
Phoenix Theaters
2023.03 - 2024.08
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Assistant Manager
SUBWAY®Restaurants
2022.06 - 2023.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Specialist of Education - Businesses And Marketing Education - CTWE
Bowling Green State University
Bowling Green, OH03.2027
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Inventory Control
Websites
Accomplishments
- Cross Country Team Captain
- Graduated with 3.7 GPA
- Named Honor roll 2019 - 2023
- Graduated top 10% in class
Timeline
Supervisor
Phoenix Theaters
2023.03 - 2024.08
Assistant Manager
SUBWAY®Restaurants
2022.06 - 2023.03
Specialist of Education - Businesses And Marketing Education - CTWE
Bowling Green State University
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