Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to learn and support in this role.
Overview
4
4
years of professional experience
Work History
Shift Lead
Lotta Pop Popcorn LLC
08.2021 - Current
Completed store opening and closing procedures.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.
Inventoried materials and communicated information to the owner to support ordering for the store.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Courtesy Clerk
Fareway Grocery
07.2019 - 07.2021
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Helped customers take merchandise out of store and loaded items into vehicles.
Assisted customers with large purchases by carrying items to vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Handled shelf restocks and merchandised front lane.
Delivered prompt service to prioritize customer needs.
Provided excellent customer care by responding to requests, and assisting with product selection.
Made connections with customers while assisting them with their groceries at the check out.
Education
High School Diploma -
Ankeny High School
Ankeny, IA
06.2023
Skills
Customer Service Focused
Organized
Timeline
Shift Lead
Lotta Pop Popcorn LLC
08.2021 - Current
Courtesy Clerk
Fareway Grocery
07.2019 - 07.2021
High School Diploma -
Ankeny High School
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