- Video Gaming
- Music
- Acting and Theater
- Volunteer Work
- Cooking
Brady Pope
Toledo
Summary
Detail-oriented professional with a strong background in retail operations and problem-solving. Known for achieving sales goals and fostering a collaborative team environment, ready to contribute to enhanced customer engagement and store success.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
GameStop
11.2016 - Current
- Led team to achieve sales goals through effective merchandising and customer engagement strategies.
- Trained and mentored staff on product knowledge and operational procedures to enhance service quality.
- Analyzed inventory levels to optimize stock availability and reduce excess merchandise risks.
- Implemented promotional campaigns that increased foot traffic and improved overall store performance.
- Oversaw daily operations, ensuring compliance with company policies and maintaining high standards of customer service.
- Utilized POS systems to track sales trends, manage transactions, and streamline checkout processes effectively.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Valet
Towne Park Valet
03.2014 - 10.2016
- Ensured timely vehicle retrieval and parking in high-paced environments.
- Provided exceptional customer service to enhance guest experiences.
- Maintained cleanliness and organization of parking areas for safety and efficiency.
- Assisted guests with luggage and other needs, demonstrating attentiveness and care.
Meat/Produce Clerk
Food Town
02.2012 - 02.2014
- Ensured freshness and quality of produce through regular inventory checks and adherence to safety standards.
- Assisted customers with product selection, providing knowledgeable recommendations and exceptional service.
- Maintained cleanliness and organization of produce displays, enhancing visual appeal and accessibility for shoppers.
- Collaborated with team members to streamline restocking processes, improving efficiency in product availability.
- Monitored product expiration dates, implementing timely markdowns to minimize waste and maximize sales opportunities.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Checked for outdated and overripe grocery items and removed from inventory.
Overnight Stocker and Receiver
Kroger
05.2010 - 01.2012
- Received and organized incoming stock shipments to ensure efficient inventory management.
- Stocked shelves accurately, maintaining product displays and maximizing sales opportunities.
- Implemented best practices for stock rotation, reducing product spoilage and waste significantly.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
Education
High School Diploma -
Bedford Senior High School
Temperance, MI07-2004
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Team building and leadership
- Store opening and closing
- Attention to detail
- Store operations
- POS systems
- Hiring and training
- Pricing and markdowns
- Microsoft Office Suite
- Marketing and promotions
- Performance evaluations
Accomplishments
- Supervised team of 6+ staff members.
Interests
Timeline
Assistant Store Manager
GameStop
11.2016 - Current
Valet
Towne Park Valet
03.2014 - 10.2016
Meat/Produce Clerk
Food Town
02.2012 - 02.2014
Overnight Stocker and Receiver
Kroger
05.2010 - 01.2012
High School Diploma -
Bedford Senior High School
Eagle Scout
Showcased exemplary leadership, project planning and delegation capabilities through several camp outs, troop activites, and volunteer opportunities.