Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Eagle Scout
Generic

Brady Pope

Toledo

Summary

Detail-oriented professional with a strong background in retail operations and problem-solving. Known for achieving sales goals and fostering a collaborative team environment, ready to contribute to enhanced customer engagement and store success.

Overview

16
16
years of professional experience

Work History

Assistant Store Manager

GameStop
11.2016 - Current
  • Led team to achieve sales goals through effective merchandising and customer engagement strategies.
  • Trained and mentored staff on product knowledge and operational procedures to enhance service quality.
  • Analyzed inventory levels to optimize stock availability and reduce excess merchandise risks.
  • Implemented promotional campaigns that increased foot traffic and improved overall store performance.
  • Oversaw daily operations, ensuring compliance with company policies and maintaining high standards of customer service.
  • Utilized POS systems to track sales trends, manage transactions, and streamline checkout processes effectively.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Valet

Towne Park Valet
03.2014 - 10.2016
  • Ensured timely vehicle retrieval and parking in high-paced environments.
  • Provided exceptional customer service to enhance guest experiences.
  • Maintained cleanliness and organization of parking areas for safety and efficiency.
  • Assisted guests with luggage and other needs, demonstrating attentiveness and care.

Meat/Produce Clerk

Food Town
02.2012 - 02.2014
  • Ensured freshness and quality of produce through regular inventory checks and adherence to safety standards.
  • Assisted customers with product selection, providing knowledgeable recommendations and exceptional service.
  • Maintained cleanliness and organization of produce displays, enhancing visual appeal and accessibility for shoppers.
  • Collaborated with team members to streamline restocking processes, improving efficiency in product availability.
  • Monitored product expiration dates, implementing timely markdowns to minimize waste and maximize sales opportunities.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Checked for outdated and overripe grocery items and removed from inventory.

Overnight Stocker and Receiver

Kroger
05.2010 - 01.2012
  • Received and organized incoming stock shipments to ensure efficient inventory management.
  • Stocked shelves accurately, maintaining product displays and maximizing sales opportunities.
  • Implemented best practices for stock rotation, reducing product spoilage and waste significantly.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.

Education

High School Diploma -

Bedford Senior High School
Temperance, MI
07-2004

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Store operations
  • POS systems
  • Hiring and training
  • Pricing and markdowns
  • Microsoft Office Suite
  • Marketing and promotions
  • Performance evaluations

Accomplishments

  • Supervised team of 6+ staff members.

Interests

  • Video Gaming
  • Music
  • Acting and Theater
  • Volunteer Work
  • Cooking

Timeline

Assistant Store Manager

GameStop
11.2016 - Current

Valet

Towne Park Valet
03.2014 - 10.2016

Meat/Produce Clerk

Food Town
02.2012 - 02.2014

Overnight Stocker and Receiver

Kroger
05.2010 - 01.2012

High School Diploma -

Bedford Senior High School

Eagle Scout

Showcased exemplary leadership, project planning and delegation capabilities through several camp outs, troop activites, and volunteer opportunities.