Summary
Overview
Work History
Education
Skills
Timeline
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Braelin Brockway

Las Vegas,NV

Summary

Nice to meet you, here’s an overview of myself. I possess an enthusiastic, proactive demeanor complemented by a professional and sociable nature. My effective communication skills have consistently contributed to my success in customer service roles. With a team-oriented and keen attention to detail, I excel in training and quickly grasp new concepts. I am confident in my ability to become a valuable assets to your company and eagerly anticipate the opportunity to do so.

Overview

4
4
years of professional experience

Work History

Server

Outback Steakhouse
Las Vegas, NV
10.2021 - 05.2025
  • Accurately take orders using the restaurant’s POS system.
  • Guide customers through the menu, explaining different cuts of steak, cooking temperatures, and recommended pairings (e.g., wine, sides)
  • Work closely with kitchen staff, hosts, and other servers to ensure smooth service flow.
  • Check on guests periodically to ensure satisfaction, and address any concerns.
  • Provide recommendations based on customer preferences and dietary restrictions.

Server

Santa Fe Mining Company
Las Vegas, NV
02.2023 - 09.2024
  • Update guests on special related to big games or events going on.
  • Keep tables clean, organized, and cleared fast and efficiently.
  • Support bartenders post in other servers during rushes.
  • Communicate effectively during high volume events.

Server

City Cafe
Las Vegas, NV
03.2025 - Current
  • Opening the restaurant, start by filling up ice brewing fresh coffee, making sure all tables are set up correctly and everything’s stocked.
  • Explain daily specials clearly an help guests choose popular items.
  • Check back to refill coffee or drinks and make sure everyone’s satisfied with their order.
  • Bussing my own tables and being my own food runner and cashier.

Education

University of Nevada, Las Vegas
Las Vegas, NV

University of Nevada, Reno
Reno, NV

Skills

  • Critical Thinking
  • Interpersonal Skills
  • Active Listening
  • Attention to Detail
  • Posi System
  • Time Management
  • Upselling techniques
  • Strong work ethic

Timeline

Server

City Cafe
03.2025 - Current

Server

Santa Fe Mining Company
02.2023 - 09.2024

Server

Outback Steakhouse
10.2021 - 05.2025

University of Nevada, Las Vegas

University of Nevada, Reno
Braelin Brockway