Braelin Therrien
Sturgeon Bay,WI
Summary
Collaborative leader with documented strengths in building and maintaining relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Teller
Capital Credit Union
04.2020 - Current
- Counted, verified and handled 50+ bank deposits and withdrawals daily.
- Logged cashier's checks and documents to maintain accurate account records daily.
- Balanced cash drawer and vault daily and resolved discrepancies to provide accurate data regarding cash flow.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Pharmacy Technician
Walgreens
03.2019 - 04.2020
- Resolved non-routine issues such as third party billing, computer system, and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Assistant Store Manager
Fat Louie's Olive Oil Company
08.2018 - 03.2019
- Coached team members in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns and resolved issues quickly in order to maintain positive customer relationships.
Shift Leader
Culver's
06.2015 - 08.2018
- Stayed calm, collected, and logical during stressful moments to identify and implement optimal solutions.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Education
Associate in Business - Human Resources
NWTC
Sturgeon Bay, WI2025
High School Diploma -
Sturgeon Bay High School
Sturgeon Bay, WI06.2017
Skills
- Good time management and deadline-oriented
- Customer relations in person and over phone
- Able to work and problem-solve independently
- Excellent written and oral communication skills
Timeline
Teller
Capital Credit Union
04.2020 - Current
Pharmacy Technician
Walgreens
03.2019 - 04.2020
Assistant Store Manager
Fat Louie's Olive Oil Company
08.2018 - 03.2019
Shift Leader
Culver's
06.2015 - 08.2018
Associate in Business - Human Resources
NWTC
High School Diploma -
Sturgeon Bay High School
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