Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Generic

Braelyn Francella

Augusta,GA

Summary

Driven and versatile Crew Member with a solid background in food service and customer engagement, honed at Dunkin Donuts. Expert in order management and food preparation, with a knack for creating positive customer experiences. Demonstrates proficiency in POS systems and a commitment to excellence, ensuring high-quality service delivery in fast-paced environments.

Overview

2
2
years of professional experience
5
5

Certifications

Work History

Crew Member

Dunkin Donuts
Fort Oglethorpe, GA
06.2022 - 08.2024
  • Company Overview: Bluemont Group, LLC., Fort Oglethorpe, GA.
  • Educated customers on menu items, product ingredients, and nutritional values.
  • Performed cashier duties, such as taking orders, collecting payments, and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Completed opening and closing tasks, such as setting up workstations, cleaning surfaces, and restocking supplies.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, and Americanos.

Crew Member

Little Caesars Pizza
Fort Oglethorpe, GA
11.2022 - 07.2023
  • Company Overview: Little Caesar Enterprises Inc., Fort Oglethorpe, GA.
  • Assisted in the preparation of food items, such as breadsticks, cheese bread, and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

High school diploma -

Lakeview-Fort Oglethorpe High School
Fort Oglethorpe, GA
05.2024

Some College (No Degree) - Radiation Therapy

Augusta University
Augusta, GA

Skills

  • Order Management: 2 years
  • Food Preparation: 2 years
  • Serving Experience: 2 years
  • Cashiering: 2 years
  • Customer Service: 2 years
  • Beverage Preparation: 2 years
  • Food Service: 2 years
  • POS
  • Phlebotomy
  • EHR Systems
  • Vital Signs: 2 years
  • Venipuncture

Certification

  • Certified Phlebotomy Technician
  • Certified Electronic Health Records Specialist
  • Certified Medical Assistant
  • CPCT/A
  • CPR Certification

Languages

English
Professional
Spanish
Limited

Affiliations

  • National Honor Society
  • Sociedad Honoraria Hispánica (SHH)
  • National Junior Honor Society
  • Runner in Governor Honors Program

References

References available upon request.
Braelyn Francella