Braezhon Ross
Las Vegas
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
VRI
04.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Child Care Provider
06.2020 - 04.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
Grill Cook
Wendy's
01.2020 - 05.2020
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
Education
No Degree -
Jackson State University
Jackson, MSNo Degree -
Texas College
Tyler, TXHigh School Diploma -
Desert Pines High School
Las Vegas, NV06.2021
Skills
- Consultative Sales
- Data Collection
- Call Management
- Report Generation
- Customer Service
- Quality Control
Timeline
Customer Service Representative
VRI
04.2022 - 12.2022
Child Care Provider
06.2020 - 04.2022
Grill Cook
Wendy's
01.2020 - 05.2020
No Degree -
Jackson State University
No Degree -
Texas College
High School Diploma -
Desert Pines High School
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