Brahima Diallo
Bronxville
Summary
Proven professional with a solid background in transportation and customer service, notably with Uber and Lyft. Excelled in enhancing passenger satisfaction through exceptional service and maintaining vehicle integrity. Skilled in GPS navigation and problem-solving, ensuring timely and safe travel. Demonstrated reliability and excellent time management, fostering strong client relationships and boosting loyalty.
Overview
23
23
years of professional experience
Work History
Driver
Uber And Lyft
03.2021 - Current
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Taxi Driver
Awesome Management
08.2005 - 03.2021
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
Sales Associate
Jean Star
09.2001 - 08.2005
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Lycee Sankore
Mali, Bamako07-2000
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- Flexible schedule
- GPS and route planning
Languages
French
Native or Bilingual
Timeline
Driver
Uber And Lyft
03.2021 - Current
Taxi Driver
Awesome Management
08.2005 - 03.2021
Sales Associate
Jean Star
09.2001 - 08.2005
High School Diploma -
Lycee Sankore
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