Braidy Nelson
Newell,SD
Summary
Offering highly motivated and detail-focused approach with passion for food and beverage industry and willingness to learn and grow in dynamic setting. Brings understanding of customer service and team management, combined with ability to quickly adapt to new processes and environments. Ready to use and develop organizational and leadership skills in Restaurant Manager role.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
High Plains Restaurant & Bar
09.2023 - Current
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training materials to enhance employee performance and engagement.
- Coordinated special events, enhancing guest experiences through personalized service offerings.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Coordinated with catering staff to deliver food services for special events and functions.
Middle School Volleyball Coach
Newell School District
08.2025 - 10.2025
- Developed and implemented practice plans to enhance player skills and teamwork.
- Monitored athlete performance, providing constructive feedback to foster improvement.
- Organized and led team meetings to strengthen communication and strategy development.
- Coordinated game schedules, ensuring timely transportation and logistics for events.
- Collaborated with other coaches to exchange best practices, improving coaching techniques and methodologies.
- Coordinated with parents to address concerns or questions about their child''s participation in the program.
Waitress
High Plains Restaurant & Bar
02.2022 - 09.2023
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on restaurant procedures, enhancing overall team performance and service quality.
- Handled cash transactions accurately, ensuring precise payment processing and reporting at shift end.
- Assisted in maintaining cleanliness and organization of dining area in compliance with health standards.
Education
High School Diploma -
Newell High School
NewellSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Food service background
- Catering coordination
- Reliable and responsible
Accomplishments
- ServSafe Manager Course - 2023
- TAM South Dakota Alcohol Server Training Certification - 2022
Timeline
Middle School Volleyball Coach
Newell School District
08.2025 - 10.2025
Restaurant Manager
High Plains Restaurant & Bar
09.2023 - Current
Waitress
High Plains Restaurant & Bar
02.2022 - 09.2023
High School Diploma -
Newell High School