To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Vendor Paid Laborer and Sales Associate
Best Buy
05.2022 - Current
Solved various customer requests by offering relevant technological products and services.
Ensured accurate data entry, trained 7 new hires, and consistently increased sales.
Specialized in vendor-specific solutions for consumer and company
Provided exceptional customer service and quality services.
Musician
Abundant Life Church International - Pastor Edward Kirkpatrick
09.2017 - Current
Expanded musical repertoire through the exploration of diverse genres, styles, and techniques to ensure instrumentation of 3 songs per 1 service.
Collaborated with 6 departments on complex projects, facilitating clear communication of weekly goals and expectations for each task presented.
Built high-performing systems through targeted recruitment, training, and development initiatives.
Worked closely with the Apostle to provide effective support for specific aspects of business operations.
Empowerment Lead
THE PLEDGE NETWORK, LLC.
11.2020 - 02.2022
Facilitated workshops on topics such as leadership development, financial literacy, and self-advocacy, equipping partners with valuable life skills.
Conducted comprehensive research on current trends related to specific target populations' challenges or barriers faced when seeking personal development.
Enhanced mentee performance by providing personalized guidance and support to 107 total subscribed partners.
Chief Operating Officer
GOD MADE THE BRAND
10.2018 - 01.2022
Oversaw day-to-day operations to run business smoothly and facilitated brainstorming sessions to meet business goals.
Responsible for 20-30% of total sales revenue
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Education
B.A., Computer Engineering -
North Carolina A&T State Univ.
Greensboro, NC
Skills
Sales Optimization
Team Leadership
Training and Development
Product or Promotional Knowledge
Performance Analysis
Relationship Management
Issue Resolution
Computer Literacy and Data Entry
Data Collection
Problem-solving skills
Customer Service
Data Collection
Problem-solving skills
Customer Service
Certification
Data Analysis using Microsoft Excel, Coursera - March 11, 2024
Languages
Spanish
Limited Working
Timeline
Vendor Paid Laborer and Sales Associate
Best Buy
05.2022 - Current
Empowerment Lead
THE PLEDGE NETWORK, LLC.
11.2020 - 02.2022
Chief Operating Officer
GOD MADE THE BRAND
10.2018 - 01.2022
Musician
Abundant Life Church International - Pastor Edward Kirkpatrick