Branda Moore
Decatur,MS
Summary
Organized Office Manager with expertise in document processing and customer service. Streamlined operations to enhance workflow efficiency and ensure timely responses. Leveraged strong communication skills to support smooth administrative processes and effective task execution.
Overview
5
5
years of professional experience
Work History
Secratary/Office Manager
Newton Municipal School District
Newton, Mississippi
09.2023 - Current
- Managed daily office operations and maintained organized filing systems.
- Provided year-round clerical support to teachers and staff, facilitating smooth administrative functions.
- Processed and distributed mail, documents, and forms to ensure timely communication.
- Maintained office supply inventory and coordinated timely replenishments to support operations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Greeted visitors and directed to appropriate location or person.
Patient Account Representative
Fast Pace Urgent Care
Newton, Mississippi
08.2022 - 08.2023
- Managed patient accounts and resolved billing inquiries, enhancing patient experience and trust.
- Communicated directly with patients about account balances and payment options, facilitating informed financial decisions.
- Maintained accurate patient records and updated account information regularly.
- Handled patient complaints professionally and empathetically, fostering satisfaction and loyalty.
- Updated existing patient files with relevant information such as changes in address or contact information.
Online Grocery Associate
Walmart
Newton, Mississippi
06.2021 - 08.2022
- Guided customers in online grocery orders and product selections to enhance shopping experience.
- Supported customers with online grocery orders, addressing inquiries and providing accurate information.
- Prepared grocery items for delivery, ensuring quality and freshness.
- Operated scanning equipment to track product availability and locations.
- Ensured cleanliness and organization in work area to uphold safety and compliance standards.
Education
Associate of Applied Science - Business Technology
East Central Community College
Decatur, MS05-1996
High School Diploma -
Newton County High School
Decatur, MS05-1994
Skills
- Document processing
- Office organization
- Data entry
- Inventory management
- Mail management
- Customer service
- Professional demeanor
Timeline
Secratary/Office Manager
Newton Municipal School District
09.2023 - Current
Patient Account Representative
Fast Pace Urgent Care
08.2022 - 08.2023
Online Grocery Associate
Walmart
06.2021 - 08.2022
Associate of Applied Science - Business Technology
East Central Community College
High School Diploma -
Newton County High School