BRANDEE PHILLIPS
California
Summary
Compassionate Leave of Absence Specialist recognized for high productivity and results oriented. Bring specialized skills in FMLA/ADA compliance, case management, and policy development to each role. Excel in communication, empathy, and problem-solving, ensuring seamless leave processes for employees while upholding organizational policies.
Overview
8
8
years of professional experience
Work History
Leave of Absence Specialist
AAA Auto Club South
Costa Mesa, California
03.2026 - Current
- Manages leave of absence requests for employees across multiple departments.
- Serves as the primary point of contact between internal business units and the third-party leave administrator to support leave of absence cases.
- Maintains accurate records of employee leave statuses.
- Advises managers and employees on federal and state leave laws, including FMLA, CFRA, ADA, etc.,
- Manages workplace accommodations, intermittent leaves, continuous leaves by engaging in the interactive process with employee and the business unit.
- Facilitates return-to-work processes to ensure smooth transitions for employees returning from leave.
- Manages tickets through BMC Helix ticketing system
People Operations Coordinator
AAA AutoClub Enterprises
Costa Mesa, USA
08.2023 - 03.2026
- Streamlined new employee onboarding to ensure a smooth integration into the team.
- Conducted training sessions for new employees to ensure understanding of job roles and responsibilities.
- Collaborated with HR team to streamline processes and enhance service delivery across departments
- Conducted background checks on potential employees to ensure compliance with company standards.
- Conducted background checks to comply with legal adjudications guidelines.
- Managed departmental billing processes to ensure timely payments and maintain vendor relationships through effective invoice management
- Audits within WorkDay, prepares and presents reports
Senior Recruiting Specialist
Mynela Staffing
Gardena, USA
11.2018 - 08.2023
- Leveraged social media and job boards to attract qualified candidates
- Screened resumes and conducted pre-screen interviews to identify top talent
- Created and extended job offers
- Collected and verified certifications, processed confidential records
- Employee relations, coaching, terminations
- Managed, maintained, and audited candidate files to ensure compliance and accuracy
- Met KPI and performance goals
- New hire training
Education
Human Resources Management Certificate -
HUMAN RESOURCES CERTIFICATION INSTITUTE
Bachelor of Science - Healthcare Administration
CALIFORNIA STATE UNIVERSITY, LONG BEACH
Long BeachAssociates of Science - Business Administration
MT SAN ANTONIO COLLEGE
Skills
- FMLA Compliance
- Leave Administration
- Return-to-work management
- Disability management
- Workplace Accommodations
- Workday administration
- Reporting
- Background Check
- Employee Onboarding
- Oracle iProcurement
- Microsoft Office
- Time Management
- Critical Thinking
- BMC Helix
- Compliance
- Staffing and Recruitment
Timeline
Leave of Absence Specialist
AAA Auto Club South
03.2026 - Current
People Operations Coordinator
AAA AutoClub Enterprises
08.2023 - 03.2026
Senior Recruiting Specialist
Mynela Staffing
11.2018 - 08.2023
Human Resources Management Certificate -
HUMAN RESOURCES CERTIFICATION INSTITUTE
Bachelor of Science - Healthcare Administration
CALIFORNIA STATE UNIVERSITY, LONG BEACH
Associates of Science - Business Administration
MT SAN ANTONIO COLLEGE