Debra Babcock
Reynoldsburg
Summary
Proficient in leave of absence and ADA management, with a focus on analyzing claims for FMLA and accommodations. Demonstrates expertise in documentation tracking, eligibility determination, and client communication, driving compliance and service quality in a fast-paced environment.
Overview
40
40
years of professional experience
Work History
Leave of Absence Coordinator
Sedgwick
New Albany
06.2013 - 06.2026
- Analyzed Family Medical Leave (FMLA) requests to determine eligibility according to state and federal regulations, ensuring ongoing claim management met company service standards and industry best practices.
- Analyzed FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
- Established FMLA claims and tracked documentation, coding in alignment with internal workflow processes to maintain compliance and efficiency.
- Made timely case decisions aligned with client service expectations, ensuring prompt resolution of claims.
- Communicastes decisions and ongoing expectations with claimants and clients
- Cultivated strong client relationships through regular communication and support.
- Executed various administrative tasks to support team operations.
- Support the organization's quality program(s)
- Hybrid-remote from January 2020 – June 2026
RLOA/DSll Senior Accommodation Examiner - ADA
Sedgwick Claims Management Services, Inc
01.2022 - 01.2026
- To analyze reported Accommodations request: to make determination based on state and federal regulations: and to ensure that on-going claim management is within company service standards and industry’s best practices.
- Review of medical documentation to determine efficient accommodation or release to return to work with accommodation.
- Tracks and codes documentation in accordance with internal workflow processes.
- Identifies action plan: determines benefits due: and makes timely case decisions based on service expectations as established by the client
- Communicates decisions and on-going expectations with claimants and clients
- Maintains professional client relationships
- Supported team objectives by completing assigned tasks.
- Supports the organization's quality program(s)
- Managed advanced accommodations for salaried associate claims, including cases from Puerto Rico, pregnancy-related issues, and Lincoln Financial.
RLOA Coordinator – ADA
Sedgwick Claims Management Services, Inc
01.2018 - 01.2022
- To analyze reported Accommodations request: to make determinations based on state and federal regulations: and to ensure that on-going claim management is within company service standards and industry best practices.
- Review of medical documentation to determine efficient accommodations or release to return to work with accommodation.
- Identified action plans and determined benefits due to make timely case decisions aligned with client service expectations.
- Communicates decisions and on-going expectations with claimants and clients
- Developed and sustained professional relationships with clients to foster effective communication and build trust.
- Tracked and coded documentation per internal workflow processes to ensure compliance and accuracy.
- Handled additional responsibilities to assist in meeting project goals.
- Supports the organization's quality program(s)
Field Office Manager
Mid-Ohio Field Services
Reynoldsburg
10.2009 - 06.2013
- Property Inspections: Checking occupancy status and condition of foreclosed or vacant properties
- Oversaw office crew of 25-30 employees, ensuring effective operations and team cohesion.
- Managed local crew for lawn care, secured and rekeyed doors, removed debris, and winterized homes to maintain property value and safety.
- Processed payroll, ensuring timely payments for all staff members to support employee satisfaction and retention.
- Ensured timely submission of employee timecards for payroll processing
- Executed additional tasks to support team operations.
- Property preservation and home inspection company
Fulltime Safety Supervisor
UPS
Columbus
01.1998 - 01.2009
- Responsible for enforcing workplace regulations and hazard protocols to prevent accidents and protect employees.
- Lead safety training, conduct routine site inspections, and investigate workplace incidents. Operating as the bridge between management and staff to ensure compliance with organizations like OSHA.
- Conduct regular, proactive workplace safety assessments and walkarounds to identify hazards
- Enforce safe work practices and immediately address or mitigate unsafe conditions
- Design and coordinate and train safety orientations for new hires and ongoing training sessions for existing employees.
- Lead regular safety meetings to keep employees aware of hazards and company policies
- Maintain accurate, up-to-date training records for regulatory compliance.
- Direct and oversee emergency procedures, evacuation plans and drills for over 800-1000 employees
- Document findings and accidents and file required reports with regulatory agencies and workers’ compensation
- Assist internal and external auditors (like OSHA) to verify facility compliance.
Part-time Supervisor
UPS
Columbus
01.1994 - 01.1998
- Manage daily warehouse and logistics operations, typically overseeing 7-15 package handlers during a 5.5 hour shift
- Responsible for training staff, enforcing strict safety protocols, ensuring package delivery deadlines are met, and monitoring load quality
- Scan for “misloads” (packages placed in wrong truck)
- Solve minor issues like leaking packages, and maintain high production standards
- Provide detailed orientation and cross-training to ensure warehouse functions are continually covered.
Loader-Unloader
UPS
Columbus
01.1986 - 01.1994
- Loaded semi-trucks with parcels and heavy freight to ensure timely delivery
- Supported team goals by effectively collaborating in part-time role
Education
Columbus State University - Business
Columbus State University
Columbus, OH01-2005
GED -
Fairfield Career Center
Columbus, OH01-2002
Skills
- FMLA compliance
- Benefits determination
- Claims analysis
- Case management
- Documentation tracking
- Client relationship management
Timeline
RLOA/DSll Senior Accommodation Examiner - ADA
Sedgwick Claims Management Services, Inc
01.2022 - 01.2026
RLOA Coordinator – ADA
Sedgwick Claims Management Services, Inc
01.2018 - 01.2022
Leave of Absence Coordinator
Sedgwick
06.2013 - 06.2026
Field Office Manager
Mid-Ohio Field Services
10.2009 - 06.2013
Fulltime Safety Supervisor
UPS
01.1998 - 01.2009
Part-time Supervisor
UPS
01.1994 - 01.1998
Loader-Unloader
UPS
01.1986 - 01.1994
Columbus State University - Business
Columbus State University
GED -
Fairfield Career Center