Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandee Rankins

Atlanta

Summary

Experienced property management professional with over 15 years of expertise in leasing and financial administration. Demonstrates exceptional multitasking abilities, keen attention to detail, and a consistently professional demeanor. Highly articulate, exercises sound judgment, exceptionally organized, and excels in delivering top-notch work in all job aspects.

Results-oriented Assistant Business Manager with 12year background directing team members, managing workloads and monitoring outputs. Exceptionally disciplined and driven individual possessing great leadership and communication skills. Talented at identifying qualitative and quantitative improvements and solidifying relationships with customers.

Overview

16
16
years of professional experience

Work History

Assistant Business Manager

Willow Bridge Property Management
04.2024 - Current
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Kept accurate records of all resident and tenant correspondence.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Assistant Property Manager

Atlantic Pacific Management
04.2019 - 08.2023
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Commuted to properties within company portfolio to assist Property Managers with effective delinquency reduction.
  • Provided assistance with collecting past due balances from government agencies.

Maintenance Coordinator/Customer Service

INVITATION HOMES
01.2018 - 10.2018
  • Supervised a group of personnel to delegate task and ensure the team completes a high quality of work and provides exceptional customer service.
  • Evaluated maintenance request, set priorities and process work assignments.
  • Scheduled work orders with In House technicians and residents.

Assistant Community/Leasing Manager & Marketing Specialist

VENTRON PROPERTY MANAGEMENT COMPANY
01.2012 - 01.2017
  • Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident retention.
  • Responsible for implementing marketing initiatives to achieve occupancy goals, maintaining relationships with corporate contacts, as well as sub-market industries to offer beneficial employee programs to their staff.
  • Advertised and maintain tenant referrals, process applications, and follow up with applicants.
  • Promoted and show properties to prospective tenants, prepare and insure the premises is ready for new occupants, maintain updated availability reports, prepare daily spread sheet regarding progressive leasing and occupancy goals, keep optimum capacity, in depth knowledge of market conditions, negotiate, prepare, and enforce lease rent options, collect security deposits and fees, run screening and background reports.
  • Ensured compliance with all Fair Housing laws and regulations.
  • Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals to include training staff on operating procedures and company services.
  • Managed workflow to exceed quality service goals while maintaining accurate records of past due customer account activity.

Commercial Banking Client Service Officer

Wells Fargo
01.2010 - 01.2012
  • Assisted with the merger of Wachovia Bank wholesale accounts to Wells Fargo Bank.
  • Provided problem resolution to designated group of commercial bankers.
  • Managed ongoing issues with online technical support for the Wells Fargo portal.
  • Professionally assisted tellers providing high volume check verification.
  • Provided User Support to bank merchants while conveying critical account information for commercial accounts regarding changes, system upgrades, revised policies and procedures.
  • Responsible for managing problems through successful resolution.
  • Maintained up-to-date knowledge of product and service changes.
  • Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.

Education

Completion of 8 Week Course - Real Estate

Barney Fletcher
Atlanta, GA
09.2023

Skills

  • Administrative Scheduling
  • Asset Management
  • Budget Preparation
  • Client Communication
  • Confidential Correspondence
  • Contract Administration
  • Data Entry
  • Leasing Consultation
  • Technical Knowledge
  • Team Collaboration

Timeline

Assistant Business Manager

Willow Bridge Property Management
04.2024 - Current

Assistant Property Manager

Atlantic Pacific Management
04.2019 - 08.2023

Maintenance Coordinator/Customer Service

INVITATION HOMES
01.2018 - 10.2018

Assistant Community/Leasing Manager & Marketing Specialist

VENTRON PROPERTY MANAGEMENT COMPANY
01.2012 - 01.2017

Commercial Banking Client Service Officer

Wells Fargo
01.2010 - 01.2012

Completion of 8 Week Course - Real Estate

Barney Fletcher

Similar Profiles

CREATE PROFILE