Brandee Wheeler
London,AR
Summary
Personable Service Writer accomplished in coordinating Auto service jobs by distributing among technicians. Focused on customer service by negotiating pricing with vendors as well as navigating insurance and warranty policies. Passionate about solving problems through an in-depth understanding of the service department and customers' expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Offers a set of skills obtained from homeschooling for 3 years. Proficient in closely monitoring student progress while implementing modern educational techniques into daily practices. Committed to long-term student success through well-rounded educations.
Overview
4
4
years of professional experience
Work History
Service Writer
Under The Hood Auto Repair LLC
08.2019 - Current
- Responded to customer calls and emails to answer questions about products and services.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Presented different repair options to customers to help each person make appropriate choices.
- Logged work orders and change orders into [Autoleap] database to track job status.
- Gathered information through research and vendor inquiries to provide job estimates.
- Consulted with customers to assess service requirements and produce accurate orders.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
GED -
Arkansas Teck University Ozark Campus - Adult Ed.
Clarksville, AR04.2020
Skills
- Student Motivation and Engagement
- Lesson Planning
- Test and Assignment Evaluation
- Positive Reinforcement Strategies
- Teaching and Tutoring
- Positive Learning Environment
- Positive Student Engagement
- Virtual Learning
- Virtual Classroom Management
Timeline
Service Writer
Under The Hood Auto Repair LLC
08.2019 - Current
GED -
Arkansas Teck University Ozark Campus - Adult Ed.
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