Branden Fisher
Vandalia ,OH
Summary
Proven to excel in high-pressure environments, I leveraged my hospitality service expertise and exceptional customer service skills at BlackRock Bar And Grill, ensuring guest satisfaction and repeat business. My ability to manage multiple tasks and foster guest relations significantly contributed to performance improvement, showcasing my strong work ethic and customer service.
Overview
4
4
years of professional experience
Work History
Server
BlackRock Bar And Grill
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Buffalo Wild Wings
06.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Host
Frickers
05.2020 - 01.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Arts - Acting
Wright State University
Fairborn, OH05.2023
Skills
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Sales Techniques
- Guest Relations Management
- Reliable and Responsible
- Strong Work Ethic
- Performance Improvement
- Relationship Management
Timeline
Server
BlackRock Bar And Grill
01.2024 - Current
Cashier
Buffalo Wild Wings
06.2023 - 02.2024
Host
Frickers
05.2020 - 01.2021
Bachelor of Arts - Acting
Wright State University
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