Branden Seyler
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Sales / Field Service Technician
Hague Quality Water Of Kokomo
09.2022 - 12.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Utilitiesman
United States Navy
01.2014 - 03.2022
- Supervised team of 8 personnel; ensured procedural compliance in the maintenance and completion of all tasks associated with the design, installation, operation, maintenance, troubleshooting, and life cycle management of diesel driven power plants up to 2500kW/electrical substations up to 5000kVA/steam plants up to 20kPPH
- Planned, supervised, and performed tasks involved in installation, maintenance and repair of plumbing, heating, steam, compressed air, fuel storage and distribution systems, water treatment and distribution systems, air conditioning and refrigeration equipment, septic system, as prescribed by drawings and specifications
- Performed advanced surveys and system protection coordination studies with diagnostics and test gear
Utilized equipment schematics to troubleshoot and diagnose faulty mechanisms and systems - Employed the laws and concepts of advanced mathematics, physics, thermal dynamics, rotational kinematics, kinetic energy, energy conservation, electrical/electronic engineering, and mechanical engineering to provide technical solutions
Scheduled and assessed installation and operational tasks; prepared records and reports for upper management
Maintained individual/team combat readiness; performed tasks required for disaster preparation/recovery operations - Maintained up-to-date knowledge of current military occupational specialties and prerequisites, providing accurate information to potential recruits during consultations.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ05.2026
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Hardware Installation
- User Management
- Windows administration
- Hardware and software installation
- Attention to Detail
- MS Office
Timeline
Sales / Field Service Technician
Hague Quality Water Of Kokomo
09.2022 - 12.2023
Utilitiesman
United States Navy
01.2014 - 03.2022
Bachelor of Science - Information Technology
Arizona State University
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