Branden Smith
Marion,IA
Summary
Dynamic customer service professional with experience at Red Lobster, excelling in optimizing guest experiences and training new staff. Proven skills in cash handling and transaction processing, complemented by a strong ability to resolve issues promptly. Recognized for maintaining high satisfaction levels in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Host
Red Lobster
Cedar Rapids,IA
- Greeted guests and managed seating arrangements to optimize flow and guest experience.
- Assisted in training new hosts on operational procedures and customer service standards.
- Monitored wait times and communicated effectively with kitchen staff to ensure timely service.
- Handled guest inquiries and resolved issues promptly to maintain satisfaction levels.
AOL Worker
Hy-Vee
Marion, IA
09.2025 - Current
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Operated cash register accurately, processing transactions efficiently for high customer volume.
- Maintained cleanliness and organization of store areas, ensuring compliance with health and safety standards.
- Stocked shelves and organized displays to promote merchandise visibility and accessibility for customers.
Front End
Pancheros
Marion, IA
07.2025 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma - Education
Linn-Mar High School
Marion,IASkills
- Customer service
- Cash handling
- Transaction processing
- Inventory management
Timeline
AOL Worker
Hy-Vee
09.2025 - Current
Front End
Pancheros
07.2025 - 09.2025
Host
Red Lobster
High School Diploma - Education
Linn-Mar High School