Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brander Ceballos

Bronx

Summary

Dynamic Customer Experience Coordinator at TJX Companies with a proven track record in conflict resolution and customer service. Enhanced operational efficiency and security measures while training associates on safety protocols. Skilled in incident reporting and task prioritization, consistently delivering exceptional results in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Experience Coordinator

TJX Companies
Bronx
03.2023 - Current
  • Oversaw customer service and store operations to enhance efficiency and effectiveness.
  • Managed cash handling and high-value transactions with precision.
  • Trained associates on safety procedures to ensure compliance and minimize risk.

Merchandise Associate

TJX Companies
Bronx
05.2021 - 03.2023
  • Maintained store organization and monitored inventory levels effectively.
  • Addressed suspicious activities to enhance security measures.
  • Assisted customers while prioritizing safety protocols.

Education

High School Diploma -

South Bronx Preparatory
Bronx, NY
06.2023

Bachelor of Arts - Computer Science

Wheaton College
Norton, MA

Skills

  • Conflict Resolution
  • Customer Service
  • Incident Reporting
  • Task Prioritization
  • Reporting skills

Certification

- NYS Security Guard License (Valid)

Languages

English (Fluent), Spanish (Fluent)

Timeline

Customer Experience Coordinator

TJX Companies
03.2023 - Current

Merchandise Associate

TJX Companies
05.2021 - 03.2023

High School Diploma -

South Bronx Preparatory

Bachelor of Arts - Computer Science

Wheaton College