Brandi Atkinson
Florence,Mississippi
Summary
Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in the vet field. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HM position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Hospital Manager
North State Animal Hospital
01.2002 - Current
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
- Managed budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
- Communicated with patients, ensuring that medical information was kept private.
CSR
Bruckner's Photography
01.2000 - 11.2001
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Managed timely and effective replacement of damaged or missing products.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
GED -
Pearl High School
Pearl, MS2003
Skills
- Budget Planning
- Problem Identification
- Drug Inventory Management
- Budget Development
- Staff Management
- Training and mentoring
- Inventory and restocking
- Staff Development
Certification
I attended a 7 day HM course in California where I received a certification.
Timeline
Hospital Manager
North State Animal Hospital
01.2002 - Current
CSR
Bruckner's Photography
01.2000 - 11.2001
GED -
Pearl High School
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