Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Certification
Affiliations
References
Timeline
Generic

Brandi Campbell

Cypress,TX

Summary

I am a diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. I am strong in accurately documenting customer concerns and dedicated to maintaining deep knowledge of information and promotions. I pride myself in being a confident communicator in which I have been recognized for consistently receiving excellent customer feedback. I am highly-motivated employee with desire to take on new challenges. I have a strong worth ethic, adaptability and exceptional interpersonal skills. Also adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Revolve
Kihei, HI
07.2020 - 05.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Associate

Calvin Klein
Cypress, TX
09.2022 - 07.2023
  • As a sales associate my job was to provide exceptional customer service, while also upselling and creating an unforgettable experience for customers using the latest trends
  • I addressed inquiries, and ensured a positive atmosphere
  • Processed transactions using a point-of-sale system.
  • I exceeded expectations and goals that needed to be met daily
  • I insisted on working hard to reach those goals as they were vitally important to our store
  • I demonstrated in-depth knowledge of Calvin Klein products, including clothing, accessories, and fragrances
  • I educated customers on features, benefits, and styling options.

Personal Stylist

Saks Fifth Avenue
Houston, TX
08.2023 - 01.2024
  • As a personal stylist I catered to a diverse range of clients, including individuals seeking everyday style advice, those preparing for special events, or for those who were just looking to enhance their overall image
  • My goal was to always ensure my clients feel confident walking out the door in their new fresh sense of style
  • Coordinated with designers and other industry professionals to source unique pieces for clients' wardrobes.
  • Created personalized looks that complemented individual body shapes, lifestyle, and budget.
  • Provided expertise on current fashion trends and styling techniques.

Finance Administrator

Bridge Of Faith Ministries
Cypress, CA
07.2022 - Current
  • Assisted with the preparation of financial statements and reports for management review.
  • Maintained accurate records of all transactions, including accounts payable and receivable, payroll and general ledger entries.
  • Managed accounts receivable collections process by following up on past due balances.
  • Processed vendor invoices in a timely manner ensuring proper authorization was obtained prior to payment.
  • Provided support in the development of annual budgets, forecasts and other long-term planning initiatives.

Education

Bachelor's Degree - Psychology

Texas Southern University
3100 Cleburne St, Houston, TX 77004
05.2025

Associates Degree - Psychology

Northwest Vista College
3535 N Ellison Dr, San Antonio, TX 78251
05.2022

Highschool Diploma -

James Campbell High School
91-980 North Rd, Ewa Beach, HI 96706
05.2021

Skills

  • Account Updating
  • Complaint Resolution
  • Consultative Sales
  • Data Collection
  • Paperwork Processing
  • Scheduling
  • Document Control
  • Team Development
  • Follow-Up Skills
  • Customer Relations
  • Quality Assurance Controls
  • Organizational Skills
  • Analytical Skills

Languages

  • English

Awards

  • Summa Cum Laude Award (3.7+ GPA required)
  • Calvin Klein Employee Of The Quarter
  • AER Certification

References

  • Chikeith Turner, (478) 972-2921
  • Beatrice Pearles, (956) 588-5702
  • Dusty Roberts, (985) 515-1953

Certification

  • CPR and AED Certified

Affiliations

  • A two time Junior Olympian

References

References available upon request.

Timeline

Personal Stylist

Saks Fifth Avenue
08.2023 - 01.2024

Sales Associate

Calvin Klein
09.2022 - 07.2023

Finance Administrator

Bridge Of Faith Ministries
07.2022 - Current

Customer Service Representative

Revolve
07.2020 - 05.2021

Bachelor's Degree - Psychology

Texas Southern University

Associates Degree - Psychology

Northwest Vista College

Highschool Diploma -

James Campbell High School

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