BRANDI CONN
Boston,MA
Summary
Dynamic Senior Executive Assistant with over 10 years of experience supporting C-suite executives in high-pressure environments. Streamlined operations resulted in a 20% increase in departmental efficiency through innovative systems and procedures. Expertise in complex calendar management, global travel coordination, and data analysis delivers actionable insights that enhance executive decision-making. Recognized for maintaining confidentiality and serving as a trusted liaison for high-level stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Executive Assistant to CMO/COO
Boston Medical Center
Boston, MA
06.2024 - Current
- Coordinated comprehensive calendar management and travel logistics for COO and senior leadership, ensuring efficient time utilization and effective communication.
- Implemented effective project management strategies across various initiatives, showcasing strong organizational capabilities and adherence to tight timelines.
- Oversaw the processing of all purchase orders, invoices, and monthly expense claims, ensuring alignment with company policies and achieving 100% budget accuracy.
- Facilitated timely delivery of correspondence, reports, and presentations for executive team, enhancing decision-making processes. Streamlined preparation and distribution of meeting agendas, minutes, and action items, improving team collaboration.
- Maintained strict confidentiality protocols when accessing and managing sensitive organizational data, reflecting a deep understanding of information security.
- Monitored and assessed workspace environments to ensure optimal appearance and comfort for all employees.
- Supervised project implementation and execution processes, maintaining focus on timely delivery and quality standards.
- Coordinated interactions between executive and various stakeholders to ensure alignment and clarity.
Department Administrator to the CAO - Surgery
Beth Israel Deaconess Medical Center (BIDMC)
Boston, MA
05.2022 - 01.2024
- Managed interactions with C-level executives, industry leaders, and high-profile partners, ensuring professionalism and confidentiality in all communications.
- Managed project lifecycles from initiation to closure, delivering multiple projects on time and within budget while navigating a highly-matrixed organizational structure.
- Facilitated proactive feedback solicitation to effectively resolve customer concerns and elevate satisfaction levels.
- Streamlined administrative processes by coordinating meetings, managing intricate calendars, organizing global travel logistics, and processing expense reports.
- Created and deployed a refined filing system that significantly reduced document retrieval time and improved overall structure.
- Created and refined agendas, presentations, and briefing materials to ensure clarity and focus during executive-level meetings and events.
- Reviewed and optimized safety protocols and emergency procedures, significantly contributing to overall workplace safety.
- Coordinated execution of several urgent tasks, effectively utilizing organizational skills to achieve timely results.
Executive Coordinator - Urology/Oncology
Beth Israel Deaconess Medical Center (BIDMC)
Boston, MA
02.2020 - 05.2022
- Optimized scheduling processes by addressing conflicts and identifying executive requirements to improve operational effectiveness.
- Managed comprehensive budget development and maintenance, enhancing financial reporting accuracy for executive oversight.
- Synchronized activities among medical matrix team members to effectively advocate for physician specialty service interests.
- Managed Calendly implementation, refining scheduling efficiency and improving employee contentment with meeting setups.
- Coordinated travel logistics by overseeing document and visa procurement processes, enhancing overall travel efficiency for domestic and international journeys.
- Developed and implemented streamlined systems and procedures through strategic initiatives, resulting in increased departmental efficiency.
- Orchestrated comprehensive staff onboarding and offboarding processes, ensuring seamless equipment setup and system access.
- Executed various projects in parallel, utilizing meticulous organizational strategies and a sharp focus on detail to achieve desired outcomes.
Executive Assistant to the Chief
Brigham & Women's Hospital
Boston, MA
04.2018 - 05.2022
- Evaluated and adjusted capital and operating budgets to optimize resource allocation and support ongoing operational activities.
- Analyzed clinic demands to inform financial decision-making and ensure effective resource allocation.
- Handled all patient telephone communications, providing accurate information and support for health-related inquiries while upholding confidentiality standards.
- Managed intricate project timelines and coordinated resources to ensure successful completion and objective fulfillment.
- Provided mentorship and instruction to junior administrative staff on optimal office management procedures.
- Coordinated with HR to optimize recruitment efforts, including assessing potential candidates and leading initial interview sessions.
- Organized and facilitated interview schedules, itineraries, tours, luncheons, meetings, and site visits, ensuring seamless departmental engagement.
Executive Assistant
Dana-Farber Cancer Institute
Boston, MA
08.2016 - 04.2018
- Streamlined calendar management for C-level executives, ensuring precise scheduling of critical meetings while addressing conflicting priorities.
- Oversaw meticulous coordination of expense reporting and travel arrangements, ensuring timely and accurate processing.
- Coordinated interactions between executives and stakeholders to streamline information flow.
- Engaged with senior leadership to establish and implement effective office procedures, optimizing departmental performance.
- Coordinated multiple projects at once, consistently achieving desired results while monitoring project statuses.
- Produced comprehensive reports and accurately transcribed meeting minutes, contributing to effective communication. Conducted in-depth research to support strategic initiatives.
Education
Master of Science (M.S.) - Business Administration
Liberty University
Lynchburg, VA10.2019
Bachelor of Science - Communication Disorders
Mississippi University for Women
Columbus, MS05.2013
Skills
- Workday, Concur, DocuSign, Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Sheets, Calendar, Gmail), Calendly
- Operations Management, Project Management, Continuous Improvement, Optimizing Workflow Processes, Budgeting, General Management
Software & Systems
Project & Operations
- Executive Administrative Support, Calendar Management, Meeting Agenda Preparation, Presentation Preparation, Expense/Travel Coordination
- Stakeholder Management, Communication Skills, Leadership, Attention to Detail, Time Management, Task Prioritization, Organizational Skills
Administrative Support
Interpersonal & Core
Accomplishments
- Graduated magna cum laude
- Cumulative GPA of 3.90/4.00
Certification
- Certified Medical Assisting Certification
- CPR Certification
- AED Certification
- BLS Certification
- First Aid Certification
Timeline
Senior Executive Assistant to CMO/COO
Boston Medical Center
06.2024 - Current
Department Administrator to the CAO - Surgery
Beth Israel Deaconess Medical Center (BIDMC)
05.2022 - 01.2024
Executive Coordinator - Urology/Oncology
Beth Israel Deaconess Medical Center (BIDMC)
02.2020 - 05.2022
Executive Assistant to the Chief
Brigham & Women's Hospital
04.2018 - 05.2022
Executive Assistant
Dana-Farber Cancer Institute
08.2016 - 04.2018
Bachelor of Science - Communication Disorders
Mississippi University for Women
Master of Science (M.S.) - Business Administration
Liberty University
Additional Information
- Skills
- Software & Systems
- Workday, Concur, DocuSign, Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Sheets, Calendar, Gmail), Calendly
- Project & Operations
- Operations Management, Project Management, Continuous Improvement, Optimizing Workflow Processes, Budgeting, General Management
- Administrative Support
- Executive Administrative Support, Calendar Management, Meeting Agenda Preparation, Presentation Preparation, Expense/Travel Coordination
- Interpersonal & Core
- Stakeholder Management, Communication Skills, Leadership, Attention to Detail, Time Management, Task Prioritization, Organizational Skills