Brandi Cooper
Portland,TX
Summary
Dedicated Computer Support Technician with proven expertise at Lincoln County School District 1 in remote and desktop support. Skilled in network configuration and technical troubleshooting, I enhance user satisfaction through effective problem-solving and collaboration. Committed to staff education and training, I ensure seamless operations and robust network security.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Computer Support Technician/Para
Lincoln County School District 1
08.2008 - 06.2025
- I currently work in I.T. support these are the things I do:
- Software updates
- Computer repair
- Working with switches/punch downs/servers
- On-Demand for students/teachers with computer needs
- Camera surveillance/archiving
- Monitoring vape detection
- Hardware updates
- Changing all equipment
- Video conferencing
- Training teachers/students on new devices
- Creating all login info for all apps teachers/students
- Working with a remote company to help with any problems.
- I was a SpEd para for 10 years prior to doing any I.T. I worked with grades 7-11 and the subjects that I specialized in were any of the History classes, Science classes, and English classes.
Education
High School Diploma -
BenLomond High School
Ogden, UT06.1989
Skills
- Remote support
- Hardware repair
- Network security
- Technical troubleshooting
- Hardware upgrades
- Staff education and training
- Videoconferencing
- Teamwork and collaboration
- Desktop support
- Software updates
- Mobile device management
- Ticket support system management
- Technical support
- System administration
- Teamwork
Certification
Google Admin Console Bootcamp
Timeline
Computer Support Technician/Para
Lincoln County School District 1
08.2008 - Current
High School Diploma -
BenLomond High School
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