Brandi Dawson
Palmdale,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Human Services Aide
Kern County Department Of Human Services
10.2024 - Current
- Effectively managed caseloads while ensuring prompt attention was given to each client''s unique situation and needs.
- Mentored junior staff members by providing guidance and support, leading to improved overall team performance.
- Developed trusting relationships with clients while maintaining professional boundaries by demonstrating empathy and understanding throughout interactions.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients, addressing physical, emotional, and social needs.
Security Officer
San Bernardino County
06.2024 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Healthcare Security Officer
AVMC
03.2019 - 03.2023
- Duties are to patrol the building and its grounds, monitor all activity in and out of the hospital, and endeavor to prevent vandalism, theft, fire, and disturbances within the facility
- Monitor patients who show signs of mental health and assist nurses with medication assist restraints.
- Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
- Trained new Healthcare Security Officers thoroughly, instilling best practices for their future success in the role.
Correctional Officer
CoreCivic
07.2022 - 10.2022
- Supervision of inmates and inmate activity in detention facilities.
- Provides care and correctional treatment of inmates.
- Manages inmate holding areas.
- Ensures that inmates remain in custody.
- Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures.
Security Officer
Allied Universal Security Services, Systems and Solutions
10.2018 - 03.2019
- Monitor CCTV and front gate access control.
- Check in guests according to call sheet.
- Patrol the premises and detects.
- Complete daily D.A.R
Loss Prevention Agent
SEB Security
04.2018 - 09.2018
- Reviewed surveillance footage to identify suspicious activity or theft.
- Responded to alarms and investigated internal and external theft incidents.
- Monitored store entrances, exits, and cash registers to ensure customers are properly checked out.
- Confirmed that all merchandise is appropriately scanned at the POS system.
- Assisted in conducting investigations into employee theft or fraud cases.
Asset Protection Detective
Macy's
04.2017 - 04.2018
- Monitored store surveillance footage to detect suspicious activity and potential theft.
- Investigated cases of internal and external theft, fraud, and shoplifting.
- Assisted in the apprehension of shoplifters and apprehended suspected criminals when necessary.
- Provided security for high-value merchandise by patrolling areas on foot or using CCTV systems.
General Maintenance Worker
DADS LANDSCAPING
01.2014 - 12.2017
- Performed routine maintenance tasks such as painting, carpentry work, drywall repair and plumbing repairs.
- Maintained records of preventive maintenance activities, parts used, labor hours and other data related to facility maintenance.
- Replaced worn or damaged components on machines using hand tools or powered tools.
- Maintained a clean working environment by disposing of trash properly and sweeping floors regularly.
Post Patrol Supervisor
CPS Security Solutions
01.2016 - 02.2017
- Check in Employees, semi trucks and guests
- Patrol the property and detex points
- Write D.A.R ( daily activities report)
- Answer radios
Solar Panel Installer
Rosendin Electric, Inc
03.2016 - 12.2016
- Assemble, install, or maintain solar photovoltaic (PV) systems on roofs or other structures in compliance with site assessment and schematics
- May include measuring, cutting, assembling, and bolting structural framing and solar modules
- May perform minor electrical work such as current checks.
Security Officer
Universal Protection Services
01.2014 - 10.2015
- Monitor CCTV and front gate access control.
- Check in guests according to call sheet.
- Patrol the premises and detects.
- Complete daily D.A.R
Telemarketer
Technical Support Warehouse
03.2012 - 07.2014
- Solicit donations or orders for goods or services over the telephone
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
Cashier
Walmart
11.2012 - 12.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Child Care Worker
CCRC
01.2011 - 04.2012
- Feed, Bathe, Clean as well as take the child on outtings.
- Play games to get the child ready for school.
Park Services
Six Flags Magic Mountain
05.2010 - 01.2011
- Price all items in the park and make sure there are not any extras of one thing and not enough of the other.
- Keep the park clean at all times
- Give guest the proper directions
Education
Bachelor of Science - Criminal Justice
Franklin University
Columbus, OH05-2026
Associate of Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OH12.2023
High School Diploma -
Pete Knight High School
Palmdale, CA05.2009
Skills
- Healthcare navigation
- Behavioral support
- Personal hygiene assistance
- Report writing
- Incident reporting
- Home visiting
- Transportation assistance
- Substance abuse awareness
Timeline
Human Services Aide
Kern County Department Of Human Services
10.2024 - Current
Security Officer
San Bernardino County
06.2024 - 10.2024
Correctional Officer
CoreCivic
07.2022 - 10.2022
Healthcare Security Officer
AVMC
03.2019 - 03.2023
Security Officer
Allied Universal Security Services, Systems and Solutions
10.2018 - 03.2019
Loss Prevention Agent
SEB Security
04.2018 - 09.2018
Asset Protection Detective
Macy's
04.2017 - 04.2018
Solar Panel Installer
Rosendin Electric, Inc
03.2016 - 12.2016
Post Patrol Supervisor
CPS Security Solutions
01.2016 - 02.2017
General Maintenance Worker
DADS LANDSCAPING
01.2014 - 12.2017
Security Officer
Universal Protection Services
01.2014 - 10.2015
Cashier
Walmart
11.2012 - 12.2013
Telemarketer
Technical Support Warehouse
03.2012 - 07.2014
Child Care Worker
CCRC
01.2011 - 04.2012
Park Services
Six Flags Magic Mountain
05.2010 - 01.2011
Associate of Science - Criminal Justice
Eastern Gateway Community College
Bachelor of Science - Criminal Justice
Franklin University
High School Diploma -
Pete Knight High School
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